Showing all active incidents plus resolved incidents from the last 15 days.
ESET
[ESET Business Account] Transition of ESET Czech Republic to ESET PROTECT Hub
Canada (CA)
UBC IT
Canvas off-cycle maintenance window August 5, 2026 02:00-03:00 PT
Canada (CA)
Runa
Old Navy CA orders are failing
Canada (CA)
Central 1
INC224352 - EDI Bill Payment files from BNS dated June 26 and June 29 not processed
Canada (CA)
Rapid7
Insight Agent (CA) - Scheduled Maintenance
Canada (CA)
Runa
Petro-Canada CA orders are failing
Canada (CA)
Wealthsimple
Scheduled Interac e-Transfers Maintenance | Maintenance planifiée des virements Interac
Canada (CA)
Bonterra
Penelope Maintenance - Canada, US, UK
Canada (CA) + 1
Runa
Gap CA orders are failing
Canada (CA)
ESET
[ESET Business Account] Transition of ESET LLC & ESET Canada to ESET PROTECT Hub
Canada (CA)
Runa
Staples CA orders are failing
Canada (CA)
Diligent
Maintenance Advisory - Community in CA Region
Canada (CA)
Twilio
Canada Account Security Service Partner Maintenance
Canada (CA)
Supabase
Degraded project creation success rates in the ca-central-1 region
Canada (CA)
Pitney Bowes
Canada Post Service Disruption Observed for RateShipment.
Canada (CA)
SMS Magic
Canada SMS/MMS - Planned maintenance affecting messages sent using a subset of numbers
Canada (CA)
UBC IT
Jupyter Open Maintenance July 2, 2026 07:00 - 08:00 PT
Canada (CA)
ESET
[ESET Inspect] planned maintenance
Canada (CA)
Hootsuite
Inbox access issues
Canada (CA)
Island
Login issue
Canada (CA)
SMS Magic
Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada
United States (US) + 1
UBC IT
UBC Vancouver Contact Center VoIP Phone Recording Service Maintenance June 30, 2026, 17:00 PT - July 1, 2026, 06:00 PT
Canada (CA)
Paysafe
People's Group - Canada Day Holiday
Canada (CA)
Twilio
United States and Canada Twilio SMS and MMS Maintenance
United States (US) + 1
ClearlyIP
Pulsar360 Trunking Maintenance - Toronto Datacenter
Canada (CA)
Sage
Banking Service - Operational
United States (US) + 1
Cisco Umbrella
Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End - Canada, US - From 2026-07-01 10:00 UTC to 2026-07-01 14:00 UTC
Canada (CA)
Sierra Wireless
Emergency Partner Carrier Maintenance on Firewall (GNOC-12509)
Canada (CA)
UBC IT
JIRA maintenance June 30, 2026, 21:00 - 21:30 PT
Canada (CA)
NinjaOne
Infrastructure Maintenance - CA
Canada (CA)
Inverite Insights
PC Financial
Canada (CA)
Inverite Insights
EQ Bank
Canada (CA)
UBC IT
UBC IT Network Maintenance - UBC core at the Children and Women Hospital July 14, 2026 20:00PT - July 15, 2026 00:00PT
Canada (CA)
Qualtrics
Discover - Dashboard Data visualization, Designer and Connectors Unavailable
Canada (CA)
UBC IT
FASmail shared mailbox issue June 30, 2026
Canada (CA)
UBC IT
UBC Hospital Switchboard Delay
Canada (CA)
Central 1
INC224203 -- Saved logins issue on v18.1 iOS Forge App
Canada (CA)
Central 1
INC224203 -- Saved logins issue on v18.1 iOS Forge App
Canada (CA)
Bonterra
ETO - Canada, US Public, and US Private will undergo scheduled maintenance
Canada (CA)
Bonterra
ETO - Canada, US Public, and US Private will undergo scheduled maintenance
Canada (CA)
Bonterra
Apricot - Canada and US will undergo scheduled maintenance
Canada (CA)
Bonterra
Apricot - Canada and US will undergo scheduled maintenance
Canada (CA)
Bonterra
Apricot - Canada and US will undergo scheduled maintenance
Canada (CA)
Qualtrics
Discover Maintenance
Canada (CA)
UBC IT
Okanagan campus contact centre issue, June 29, 2026 09:00 PT
Canada (CA)
Ivanti Cloud
Ivanti Neurons for Secure Access and Zero Trust Maintenance - Canada
Canada (CA)
Central 1
INC224124 - Cash ordering denomination drop-down is blank
Canada (CA)
Cloudflare
YUL (Montréal) on 2026-06-30
Canada (CA)
Bitbuy
Etransfer withdrawals stuck in 'Pending' Status
Canada (CA)
Sierra Wireless
Partner Carrier planned maintenance on Backbone Network (GNOC-12521)
Canada (CA)
UBC IT
Enterprise Automation & Solution Delivery service maintenance for Graduation Management Application 29 Jun 2026 10:00 PT - 29 Jun 2026 16:00 PT
Canada (CA)
UBC IT
Enterprise Automation & Solution Delivery service maintenance for SEI Review 29 Jun 2026 10:00 - 29 Jun 2026 16:00 PT
Canada (CA)
UBC IT
Scheduled Maintenance for Graduation Management Application (CNVM- Appian) from 29 Jun 2026 10:00 PT - 29 Jun 2026 16:00 PT
Canada (CA)
UBC IT
Workday Scheduled Weekly Maintenance July 03, 2026, 21:00 PT to July 04, 2026, 00:00 PT
Canada (CA)
Affirm
US and CA Database Maintenance
Canada (CA)
Central 1
CHG172115 Interac upgrade: Traffic management platform
Canada (CA)
UBC IT
Okanagan campus voicemail issue - Friday June 26, 2026
Canada (CA)
Central 1
INC224124 - Cash ordering denomination drop-down is blank
Canada (CA)
Bitbuy
E-transfer withdrawals stuck in 'pending'
Canada (CA)
Diligent
Maintenance Advisory - Audit in Canada, US & Brazil Regions
Canada (CA)
Sierra Wireless
Emergency Partner Carrier Maintenance on Firewall (GNOC-12493)
Canada (CA)
Qualtrics
Discover Maintenance
Canada (CA)
UBC IT
UBC Wireless Network Maintenance on June, 28, 2026 18:00 to 19:00 PT
Canada (CA)
UBC IT
SITS/eVision (Tribal) Production Maintenance from June 26, 2026 17:00 PT to June 28, 2026 17:00 PT
Canada (CA)
Central 1
CHG172049 – Interac e-Transfer Maintenance
Canada (CA)
Shakepay
E-Transfer Maintenance
Canada (CA)
Wealthsimple
Interac e-Transfers Maintenance | Maintenance planifiée des virements Interac
Canada (CA)
UBC IT
UBCIT DNS/DHCP Server Maintenance June 27, 2026, 07:30-15:30 PT
Canada (CA)
UBC IT
UBC IT - Network Maintenance for HABC network at the UBC Vancouver Campus, June 27, 2026, 08:30 - 14:00 PT
Canada (CA)
UBC IT
Research Information System (RISe) Portal Upgrade June 27, 2026, 02:30 PT to 14:00 PT
Canada (CA)
UBC IT
University Computer Management System (UCMS) Maintenance June 27, 2026, 00:00-11:00 PT
Canada (CA)
PowerSchool
Document Management - Report Card Generation
Canada (CA)
Alation Cloud Service
Planned Maintenance: Upgrade to 2026.6.1.0 for Canada
Canada (CA)
UBC IT
Workday Scheduled Weekly Maintenance June 26, 2026, 21:00 PT to June 27, 2026, 00:00 PT
Canada (CA)
Suralink
System Maintenance: Canada, EU, and US Regions
Canada (CA)
UBC IT
TouchNet TEST site - Scheduled Maintenance June 26, 2026 - 05:00 a.m. to June 26, 2026 - 05:00 p.m.
Canada (CA)
UBC IT
WeBWorK Infrastructure Migration Jun 26, 2026 14:00-14:59 PT
Canada (CA)
UBC IT
TouchNet PROD site - Scheduled Maintenance July 17, 2026 - 12:00 a.m. to July 17, 2026 - 04:00 a.m.
Canada (CA)
UBC IT
TouchNet TEST site - Scheduled Maintenance July 10, 2026 - 05:00 a.m. to July 10, 2026 - 05:00 p.m.
Canada (CA)
ESET
[ESET Business Account] Transition of South & East Africa Partners to ESET PROTECT Hub
Canada (CA)
UBC IT
Web/ASDM Firewall Login Issue via Cisco ISE
Canada (CA)
ThousandEyes
Emergency Network Maintenance in Vancouver, Canada (Rogers)
Canada (CA)
Athabasca University
Library Search Maintenance
Canada (CA)
UBC IT
Network Database Upgrade June 26, 2026 07:00 - 09:00 PT
Canada (CA)
Central 1
INC223958 - RESOLVED Delayed bill payments for Manitoba Hydro for June 9, 12, 13, 14 and 15
Canada (CA)
Sage
Remote Data Access (RDA) NA - Scheduled Maintenance
Canada (CA)
Zoom
Network Maintenance in Vancouver Datacenter: July 11, 2026
Canada (CA)
Fly.io
Network maintenance in YYZ
Canada (CA)
Diligent
Maintenance Advisory - Community in CA Region
Canada (CA)
Hootsuite
TikTok Trends IQ App Outage (Talkwalker)
Canada (CA)
Harness
Login to Traceable Clusters Impacted
Canada (CA)
Split.io
Login to Traceable Clusters Impacted
Canada (CA)
Sierra Wireless
Partner Carrier planned maintenance on Backbone Network (GNOC-12385)
Canada (CA)
Dialogue
Le pic d'utilisation de la base de données Scribe provoque diverses erreurs dans le CP // Scribe Database usage spike causing various errors in the CP
Canada (CA)
UBC IT
EASD Planned Maintenance for Minor EASD RDS Upgrade on June 25th, 2026, 17:00 - 20:00 PT
Canada (CA)
UBC IT
Enterprise Automation & Solution Delivery (EASD) – LFS/ODS Services Maintenance from June 25, 2026 14:00 - June 26, 2026 16:00
Canada (CA)
UBC IT
Enterprise Automation and Solution Delivery services maintenance for Exam Management from June 25, 2026 14:00 -16:00
Canada (CA)
Qualtrics
Discover Voice Ingestion issues in the Canadian Region
Canada (CA)
Central 1
Resolved - INC223963 - PPJV missing AFT files
Canada (CA)
SysAid
Performance Degradation
Canada (CA)
SysAid
Scheduled maintenance
Canada (CA)
Brightly Software
Errors within TheWorxHub
Canada (CA)
TOPdesk
RESOLVED: CA1 datacenter + ‘404 NGINX'
Canada (CA)
Wealthsimple
Crypto trading issues | Problèmes de négociation de cryptomonnaies
Canada (CA)
Diligent
Maintenance Advisory - Results in Canada, US & Brazil Regions
Canada (CA)
Shakepay
E-Transfer Maintenance
Canada (CA)
Granicus
EngagementHQ Scheduled Maintenance- CA
Canada (CA)
Diligent
Maintenance Advisory - ACL AI Studio (ACL analytics) in Canada
Canada (CA)
Sierra Wireless
Re-schedule -- Partner Carrier Maintenance on ORS GEO REDUNDANT PLATFORM (GNOC-12457)
Canada (CA)
ThousandEyes
Network Maintenance in Winnipeg, Canada
Canada (CA)
Central 1
CHG170131 - Digital Banking Core Release 771+772
Canada (CA)
Twilio
United States and Canada Twilio SMS and MMS Maintenance
United States (US) + 1
SMS Magic
Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada
United States (US) + 1
UBC IT
UBCIT eSAM Servers Maintenance June 24, 2026, 20:00-22:00 PT
Canada (CA)
Sierra Wireless
Semtech Planned Router maintenance activity in Madison data center, North America (GNOC-12394)
Canada (CA)
Bonterra
Critical Maintenance - Penelope - Canada, US, UK
Canada (CA) + 1
ThousandEyes
Network outage in Vancouver, Canada (Webex Calling)
Canada (CA)
Hootsuite
Bluesky authentication difficulties in Hootsuite
Canada (CA)
Sierra Wireless
Service Degradation Notification for Semtech VoLTE Services (GNOC-12505)
Canada (CA)
PowerSchool
HigherEd - unable to access
Canada (CA)
Inverite Insights
BMO
Canada (CA)
Sierra Wireless
Partner Carrier Planned Maintenance on GTPProxy Servers (GNOC-12439)
Canada (CA)
Runa
Adidas CA orders are failing
Canada (CA)
Central 1
Resolved - INC223892 - AIBC0624 report is not available
Canada (CA)
Fly.io
Degraded networking in North America
Canada (CA)
NinjaOne
Release 14.0.01 - CA
Canada (CA)
StrongVPN
Vancouver, Canada
Canada (CA)
IPVanish
Vancouver, Canada
Canada (CA)
Hootsuite
Connecting/Reconnecting Facebook accounts in Hootsuite
Canada (CA)
UBC IT
Turnitin and Gradescope Scheduled Maintenance — July 18, 2026, 8:00 a.m. – 2:00 p.m. Pacific
Canada (CA)
Hootsuite
Hootsuite Analytics loading difficulties
Canada (CA)
Central 1
CHG171389 - Digital Banking Core Release 773
Canada (CA)
Kaseya
Kaseya - Canada East - Scheduled Network Infrastructure Maintenance
Canada (CA)
Shift4
Authorization Issues Reported - Global
Canada (CA)
Chit Chats
Postage Purchase Issue (Connect & SmartDrop Canada Post labels)
Canada (CA)
Diligent
Maintenance Advisory - Community in US & CA Regions
Canada (CA)
Shakepay
E-Transfer Maintenance
Canada (CA)
Hootsuite
Talkwalker service disruption
Canada (CA)
Sierra Wireless
Emergency Partner Carrier Maintenance on STP Platform (GNOC-12449)
Canada (CA)
Sierra Wireless
Semtech Planned maintenance on VPN Routers in EU Vitry Data Center (GNOC-12351)
Canada (CA)
Sierra Wireless
Partner Carrier planned maintenance on Backbone Network (GNOC-12430)
Canada (CA)
UBC IT
UCMS Remote Support (Beyondtrust) Maintenance June 22, 2026 08:00 PT
Canada (CA)
Sierra Wireless
Semtech Planned Router maintenance activity in Lithia Springs data center, North America (GNOC-12393)
Canada (CA)
Carbonite Product
Server Backup Canada (Mississauga) System Maintenance scheduled for 22 June 2026
Canada (CA)
Sierra Wireless
Semtech Planned Activity – Software upgrade on Router Infrastructure in Europe Data Center (GNOC-12279)
Canada (CA)
Sierra Wireless
Partner Carrier Planned Maintenance on GTP Proxy Servers (GNOC-12438)
Canada (CA)
Newton
Bitcoin Withdrawals
Canada (CA)
OpenText
Server Backup Canada (Mississauga) System Maintenance scheduled for 22 June 2026
Canada (CA)
Rapid7
InsightVM Database Maintenance (ca-central)
Canada (CA)
Bonterra
Penelope Critical Maintenance - Canada, US, UK
Canada (CA) + 1
Pitney Bowes
Shipping 360 - Scheduled Maintenance on June 22 for Canada Region
Canada (CA)
Guidewire
GWCP NPE and PreProduction CANADA Tenant + Atmos (v.1.127)
Canada (CA)
Qualtrics
Discover Maintenance
Canada (CA)
Omnissa Connect
Workspace ONE UEM and Assist: Monthly Data Center Maintenance July 11th, 2026 / Canada (Full Region)
Canada (CA)
Wealthsimple
Interac e-Transfers Maintenance | Maintenance planifiée des virements Interac
Canada (CA)
Shakepay
E-Transfer Maintenance
Canada (CA)
UBC IT
UBC Wireless Network Maintenance on Saturday, June, 20, 2026 09:00 to 17:00 PT
Canada (CA)
Ivanti Cloud
US, Canada - Cherwell 3rd Friday Maintenance
Canada (CA)
Cisco Umbrella
Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End - Canada, US - From 2026-07-02 10:00 UTC to 2026-07-02 14:00 UTC
Canada (CA)
UBC IT
RESOLVED - UBC CMS Hosted Websites Unreachable for Off-Campus Access Jun 19, 2026 10:00 AM PT
Canada (CA)
IRISTEL
Connectivity issues in Northern Canada
Canada (CA)
KnowBe4
PhishER Access Issue for UK/CA Instances
United Kingdom (GB) + 1