Runa logo

Runa

Business
Resolving…
Description
Runa is a payouts and rewards platform for marketplaces and employers. It helps businesses issue digital gift cards and incentives to customers and workers with global catalog and compliance tooling.
Active Incidents
Last refresh: 2026-06-29 13:10 UTC (29m ago)

GEMO FR orders are failing

Investigating

We are currently investigating an issue causing some orders of GEMO FR (GEMO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location: France (FR)
Started: 2026-06-29 08:34 UTC (5h ago)
Updated: 2026-06-29 08:34 UTC (5h ago)
Resolved: N/A

Intersport DE orders are failing

Investigating

We are currently investigating an issue causing some orders of Intersport DE (INTRSP-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location: Germany (DE)
Started: 2026-06-29 05:12 UTC (8h ago)
Updated: 2026-06-29 05:12 UTC (8h ago)
Resolved: N/A

Reliance Smart Point IN orders are failing

Investigating

We are currently investigating an issue causing some orders of Reliance Smart Point IN (RSPT-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location:
Started: 2026-06-26 13:03 UTC (3d ago)
Updated: 2026-06-26 13:03 UTC (3d ago)
Resolved: N/A

Reliance Smart IN orders are failing

Investigating

We are currently investigating an issue causing some orders of Reliance Smart IN (RELS-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location:
Started: 2026-06-26 13:02 UTC (3d ago)
Updated: 2026-06-26 13:02 UTC (3d ago)
Resolved: N/A

Celebrity Cruises US orders are failing

Investigating

We are currently investigating an issue causing some orders of Celebrity Cruises US (CLBCRU-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location: United States (US)
Started: 2026-06-26 13:01 UTC (3d ago)
Updated: 2026-06-26 13:01 UTC (3d ago)
Resolved: N/A

Reliance Smart Bazaar IN orders are failing

Investigating

We are currently investigating an issue causing some orders of Reliance Smart Bazaar IN (RSBA-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location:
Started: 2026-06-26 11:46 UTC (3d ago)
Updated: 2026-06-26 11:46 UTC (3d ago)
Resolved: N/A

C&A DE orders are failing

Investigating

We are currently investigating an issue causing some orders of C&A DE (CANDA-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location: Germany (DE)
Started: 2026-06-25 10:52 UTC (4d ago)
Updated: 2026-06-25 10:52 UTC (4d ago)
Resolved: N/A

Ticket NO orders are failing

Investigating

We are currently investigating an issue causing some orders of Ticket NO (TICKT-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location: Norway (NO)
Started: 2026-06-25 08:33 UTC (4d ago)
Updated: 2026-06-25 08:33 UTC (4d ago)
Resolved: N/A

EIS.de DE orders are failing

Investigating

We are currently investigating an issue causing some orders of EIS.de DE (EIS-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location: Germany (DE)
Started: 2026-06-24 15:12 UTC (4d ago)
Updated: 2026-06-24 15:12 UTC (4d ago)
Resolved: N/A

JCPenney US orders are failing

Investigating

We are currently investigating an issue causing some orders of JCPenney US (JCPENY-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location: United States (US)
Started: 2026-06-24 13:40 UTC (4d ago)
Updated: 2026-06-24 13:40 UTC (4d ago)
Resolved: N/A

Black Yak KR orders are failing

Investigating

We are currently investigating an issue causing some orders of Black Yak KR (BLA-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location: South Korea (KR)
Started: 2026-06-23 14:22 UTC (5d ago)
Updated: 2026-06-23 14:22 UTC (5d ago)
Resolved: N/A

Ticket SE orders are failing

Investigating

We are currently investigating an issue causing some orders of Ticket SE (TICKT-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location: Sweden (SE)
Started: 2026-06-23 09:20 UTC (6d ago)
Updated: 2026-06-23 09:20 UTC (6d ago)
Resolved: N/A

Ticket SE orders are failing

Investigating

We are currently investigating an issue causing some orders of Ticket SE (TICKT-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location: Sweden (SE)
Started: 2026-06-23 09:20 UTC (6d ago)
Updated: 2026-06-23 09:20 UTC (6d ago)
Resolved: N/A

Innovasport MX orders are failing

Investigating

We are currently investigating an issue causing some orders of Innovasport MX (INVSP-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location: Mexico (MX)
Started: 2026-06-21 15:27 UTC (7d ago)
Updated: 2026-06-21 15:27 UTC (7d ago)
Resolved: N/A

Zomato (B2B) IN orders are failing

Investigating

We are currently investigating an issue causing some orders of Zomato (B2B) IN (ZOMA-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location:
Started: 2026-06-19 10:46 UTC (10d ago)
Updated: 2026-06-19 10:46 UTC (10d ago)
Resolved: N/A

Max Fashion Offline IN orders are failing

Investigating

We are currently investigating an issue causing some orders of Max Fashion Offline IN (MAXFOF-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location:
Started: 2026-06-19 06:18 UTC (10d ago)
Updated: 2026-06-19 06:18 UTC (10d ago)
Resolved: N/A

JYSK FI orders are failing

Investigating

We are currently investigating an issue causing some orders of JYSK FI (JYSK-FI) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location: Finland (FI)
Started: 2026-06-16 19:58 UTC (12d ago)
Updated: 2026-06-16 19:58 UTC (12d ago)
Resolved: N/A

Wolt RO orders are failing

Investigating

We are currently investigating an issue causing some orders of Wolt RO (WOLT-RO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location: Romania (RO)
Started: 2026-06-04 18:11 UTC (24d ago)
Updated: 2026-06-04 18:11 UTC (24d ago)
Resolved: N/A

Apple - FR orders are failing

Investigating

We are currently investigating an issue causing some orders of Apple - FR (APPLEC-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location: France (FR)
Started: 2026-06-04 00:34 UTC (25d ago)
Updated: 2026-06-04 00:34 UTC (25d ago)
Resolved: N/A

CECIL DE orders are failing

Investigating

We are currently investigating an issue causing some orders of CECIL DE (CEC-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location: Germany (DE)
Started: 2026-06-01 13:05 UTC (28d ago)
Updated: 2026-06-01 13:05 UTC (28d ago)
Resolved: N/A

Famileat FR orders are failing

Investigating

We are currently investigating an issue causing some orders of Famileat FR (FAMILT-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location: France (FR)
Started: 2026-05-31 20:48 UTC (28d ago)
Updated: 2026-05-31 20:48 UTC (28d ago)
Resolved: N/A

GameStop IT orders are failing

Investigating

We are currently investigating an issue causing some orders of GameStop IT (GAME-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location: Italy (IT)
Started: 2026-05-30 04:08 UTC (May 30, 2026)
Updated: 2026-05-30 04:08 UTC (May 30, 2026)
Resolved: N/A

Engbers DE orders are failing

Investigating

We are currently investigating an issue causing some orders of Engbers DE (ENGBR-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location: Germany (DE)
Started: 2026-05-26 11:38 UTC (May 26, 2026)
Updated: 2026-05-26 11:38 UTC (May 26, 2026)
Resolved: N/A

RTL+ DE orders are failing

Investigating

We are currently investigating an issue causing some orders of RTL+ DE (RTL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location: Germany (DE)
Started: 2026-05-21 19:17 UTC (May 21, 2026)
Updated: 2026-05-21 19:17 UTC (May 21, 2026)
Resolved: N/A

Shein NZ orders are failing

Investigating

We are currently investigating an issue causing some orders of Shein NZ (SHE-NZ) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location: New Zealand (NZ)
Started: 2026-05-17 09:44 UTC (May 17, 2026)
Updated: 2026-05-17 09:44 UTC (May 17, 2026)
Resolved: N/A

Tchibo DE orders are failing

Investigating

We are currently investigating an issue causing some orders of Tchibo DE (TCHIBO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location: Germany (DE)
Started: 2026-05-13 21:20 UTC (May 13, 2026)
Updated: 2026-05-13 21:20 UTC (May 13, 2026)
Resolved: N/A

True Classic US orders are failing

Investigating

We are currently investigating an issue causing some orders of True Classic US (TRUECL-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location: United States (US)
Started: 2026-05-12 22:15 UTC (May 12, 2026)
Updated: 2026-05-12 22:15 UTC (May 12, 2026)
Resolved: N/A

VVV Online NL orders are failing

Investigating

We are currently investigating an issue causing some orders of VVV Online NL (VVV-NL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location: Netherlands (NL)
Started: 2026-05-07 17:07 UTC (May 07, 2026)
Updated: 2026-05-07 17:07 UTC (May 07, 2026)
Resolved: N/A

Gymgrossisten SE orders are failing

Investigating

We are currently investigating an issue causing some orders of Gymgrossisten SE (GYMGRS-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location: Sweden (SE)
Started: 2026-05-07 14:24 UTC (May 07, 2026)
Updated: 2026-05-07 14:24 UTC (May 07, 2026)
Resolved: N/A

SuperValu IE orders are failing

Investigating

We are currently investigating an issue causing some orders of SuperValu IE (SUP-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Incident
Location: Ireland (IE)
Started: 2026-05-03 16:27 UTC (May 03, 2026)
Updated: 2026-05-03 16:27 UTC (May 03, 2026)
Resolved: N/A