OpenText

Business

Website

Resolving…

Description

OpenText is an enterprise information management software company that provides content management, business process management, and analytics solutions. It offers tools for managing enterprise content, automating business processes, and extracting insights from unstructured data.

Status Page

https://status.opentext.com/

Active Incidents

Last refresh: 2026-07-03 04:33 UTC (18m ago)

Zix Email Threat Protection Link Protection returning "service unavailable"

Monitoring

We have completed adding more server resources to the cluster and are currently monitoring logs to ensure no further errors occur. Incident: IM3949690

Incident

Location: —

Started: 2026-06-24 17:08 UTC (8d ago)

Updated: 2026-07-02 23:28 UTC (5h ago)

Resolved: N/A

2026-07-02 14:59 UTC (13h ago) : Our team is activelty working to add more servers into the server clusters to help mitigate any further throughput issues and plan to have those in place this afternoon. We will update once those have been completed. Incident: IM3949690

2026-07-02 13:50 UTC (15h ago) : Our team continues to triage and work on a back end fix for the sporadic "service unavailable" errors. We will update once we have any further information on this. Incident: IM3949690

2026-07-01 19:00 UTC (1d ago) : Our teams continue to triage the issue and are seeing lower failure rates on URL scanning with the hotfix. They are actively working to resolve the underlying/root issue. We will update once we have further details from our development teams. Incident: IM3949690

Cloud Fax services Europe and Core Messaging Europe are experiencing potential service degradation

Investigating

The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and working to resolve the issue. We appreciate your patience. - Desktop Messaging BMS - Fax Cloud Connect (RightFax) - Fax2Mail - Core Messaging - Email - Core Messaging - SMS Updates for this issue wi...

Incident

Location: —

Started: 2026-06-26 15:54 UTC (6d ago)

Updated: 2026-07-02 12:20 UTC (16h ago)

Resolved: N/A

Middle East ME22 is experiencing an outage

Investigating

Middle East ME22 is currently unavailable due to regional conditions in the Middle East. We sincerely apologize for any inconvenience this may cause. Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience.

Incident

Location: —

Started: 2026-05-21 16:57 UTC (May 21, 2026)

Updated: 2026-06-23 14:07 UTC (9d ago)

Resolved: N/A