OpenText

Business

Website

Resolving…

Description

OpenText is an enterprise information management software company that provides content management, business process management, and analytics solutions. It offers tools for managing enterprise content, automating business processes, and extracting insights from unstructured data.

Status Page

https://status.opentext.com/

Active Incidents

Last refresh: 2026-06-29 03:17 UTC (44m ago)

IM3952049 - Zix - Hosted Exchange (HEX) - mailbox delivery issue

Investigating

IM3952049 - We are continuing to investigate the issue. While some mitigation steps have been attempted, the root cause has not yet been identified. Our engineering team is actively working on this and we will provide further updates as we have more information.

Incident

Location: —

Started: 2026-06-28 02:20 UTC (1d ago)

Updated: 2026-06-28 12:44 UTC (15h ago)

Resolved: N/A

2026-06-28 02:20 UTC (1d ago) : We are currently investigating an issue where some users are experiencing HEX mailbox delivery problems. IM3952049

Cloud Fax services Europe and Core Messaging Europe are experiencing potential service degradation

Investigating

The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and working to resolve the issue. We appreciate your patience. - Desktop Messaging BMS - Fax Cloud Connect (RightFax) - Fax2Mail - Core Messaging - Email - Core Messaging - SMS The next update for this ...

Incident

Location: —

Started: 2026-06-26 15:54 UTC (2d ago)

Updated: 2026-06-26 16:54 UTC (2d ago)

Resolved: N/A

2026-06-26 15:54 UTC (2d ago) : The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and working to resolve the issue. We appreciate your patience. - Desktop Messaging BMS - Fax Cloud Connect (RightFax) - Fax2Mail - Core Messaging - Email - Core Messaging - SMS Tracking Number: IM3951663

Zix Email Threat Protection Link Protection returning "service unavailable"

Monitoring

We are continuing to monitor our back-end logs and have seen small downtime windows that are occurring sporadically today. Our team is monitoring and continuing to work on resolve the underlying root issue. Incident: IM3949690

Incident

Location: —

Started: 2026-06-24 17:08 UTC (4d ago)

Updated: 2026-06-25 15:19 UTC (3d ago)

Resolved: N/A

2026-06-24 19:28 UTC (4d ago) : We have implemented a fix on this and are currently monitoring logs to ensure we are not seeing any furthers with Link Protection scans. Incident: IM3949690

2026-06-24 17:12 UTC (4d ago) : We are currently still triaging and testing our Link Protection with all available resources. We are seeing sporadic failures of link scanning and are working to bring the platform back to fully operational status.

2026-06-24 17:08 UTC (4d ago) : We are currently investigating reports of Link Protection returning errors when attempting to access links that are wrapped with our Link Protection scanning. We will update once we have more information. Incident: IM3949690

Middle East ME22 is experiencing an outage

Investigating

Middle East ME22 is currently unavailable due to regional conditions in the Middle East. We sincerely apologize for any inconvenience this may cause. Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience.

Incident

Location: —

Started: 2026-05-21 16:57 UTC (May 21, 2026)

Updated: 2026-06-23 14:07 UTC (5d ago)

Resolved: N/A