Certainly

We are investigating an issue caused by a third-party service provider, which is affecting availability of the Support Portal, including the ability to view or create support tickets. Our engineers are actively monitoring the situation and working with the provider to diagnose and resolve the issue. We will provide another update as more information becomes available or within the next hour.

Fastly will be adding capacity at our New York (LGA) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 16 September 2026 at 05:00 UTC. Our estimated duration is 5h.  When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow th...

Fastly Engineers detected a performance impacting event affecting our API Services.  All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Fastly is updating how a subset of client disconnects are reported for Delivery (Varnish) Services. Previously, these disconnects returned a 503 (Service Unavailable) response code. As part of a fix for an issue affecting our ERROR-WAIT handling, we changed this behavior so a subset of these disconnects now return a 499 (Client Closed Request) and will have an ERROR-DISCONNECT state. This chang...