Brightly Software

Infrastructure

Website

Resolving…

Description

Brightly Software is an enterprise asset management (EAM) and CMMS platform for maintenance and operations. It provides Asset Essentials, work order management, predictive maintenance, and IoT monitoring for facilities, government, and manufacturing.

Status Page

https://status.brightlysoftware.com/

Active Incidents

Last refresh: 2026-08-19 22:51 UTC (1h ago)

Event Manager – Intermittent Latency During Navigation

Monitoring

Our team has implemented a fix for this issue. Services have been restored in most areas and are working properly. We will continue to monitor all systems to ensure full restoration. Thank you for your patience! If you experience latency when opening Event Details from the Pending Events list, a workaround is available. Use the Event List, filter for Pending events, and open Event Details from ...

Incident

Location: —

Started: 2026-08-11 13:58 UTC (8d ago)

Updated: 2026-08-14 13:02 UTC (5d ago)

Resolved: N/A

2026-08-12 17:40 UTC (7d ago) : We continue to investigate this issue as our highest priority. We apologize for the inconvenience and will continue to provide updates on this page. Please contact [email protected] if you have any questions.

2026-08-11 13:58 UTC (8d ago) : Our team is currently investigating intermittent latency issues when working in Event Manager. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience! Please contact [email protected] if you have any questions.

TheWorxHub - Access Issue for Canadian clients

Investigating

We are continuing to investigate an issue that is preventing Canadian clients from accessing TheWorxHub using 'clientname.theworxhub.ca' URLs. At this time, we cannot confirm whether the previous URL will be restored, so users should use the currently supported URL going forward to ensure uninterrupted access: 'clientname.theworxhub.com' We recommend updating any bookmarks, shortcuts, or saved ...

Incident

Location: Canada (CA)

Started: 2026-07-06 20:09 UTC (Jul 06, 2026)

Updated: 2026-07-15 20:36 UTC (Jul 15, 2026)

Resolved: N/A

2026-07-06 22:25 UTC (Jul 06, 2026) : We are continuing to investigate an issue that is preventing Canadian clients from accessing TheWorxHub using 'companyname.theworxhub.ca' web addresses. If you are experiencing this issue, you can access your system by using the matching 'theworxhub.com' web address instead (for example, 'companyname.theworxhub.com'). Our team is actively working to resolve the issue as quickly as possible. We ...

2026-07-06 20:09 UTC (Jul 06, 2026) : Our team is currently investigating an issue impacting access to TheWorxHub for Canadian clients. This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. Please contact [email protected] if you have any questions.