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SendGrid

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Description
SendGrid is a cloud-based email delivery service (now part of Twilio) that specializes in transactional and marketing emails. It provides reliable email delivery, analytics, and email API services for applications and businesses.
Active Incidents
Last refresh: 2026-06-29 18:19 UTC (17m ago)

Microsoft Feedback Loop (Spam Reports) Processing Delays

Identified

Our engineers have identified the issue and are working toward a fix. We have isolated the root cause preventing Microsoft spam reports from populating and are actively implementing the solution. Please note that mail send remains completely unaffected. We will provide another update in 2 hours or as soon as more information becomes available.

Incident
Location:
Started: 2026-06-29 16:20 UTC (2h ago)
Updated: 2026-06-29 17:02 UTC (1h ago)
Resolved: N/A
2026-06-29 16:20 UTC (2h ago) : Starting earlier today on June 29, 2026, our engineers began investigating an issue with the Microsoft Feedback Loop (Spam Reports). Users may experience Microsoft spam reports failing to populate within the SendGrid UI and API. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.