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Zoom

Communication
Resolving…
Description
Zoom is a video conferencing and communication platform that provides video meetings, webinars, phone systems, and collaboration tools. It's widely used for remote meetings, online events, and virtual collaboration, offering features like screen sharing, recording, and breakout rooms.
Active Incidents
Last refresh: 2026-10-04 20:03 UTC (12m ago)

Service Degradation Affecting Customer Using Polycom Devices Going Offline

Identified

We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.

Incident
Location: —
Started: 2026-09-25 17:45 UTC (9d ago)
Updated: 2026-10-04 01:28 UTC (18h ago)
Resolved: N/A

Zoom Phone Maintenance - US East (IAD9 / IAD10) Data Center: October 2, 2026

In Progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident
Location: United States (US)
Started: 2026-09-10 18:40 UTC (24d ago)
Updated: 2026-10-03 00:00 UTC (1d ago)
Resolved: N/A
2026-09-10 18:40 UTC (24d ago) : Zoom will perform service maintenance at our US East (IAD9 / IAD10)) Data Center starting at 5:00 PM Pacific on October 2nd, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the other side sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system ...