Zoom

Communication

Website

Resolving…

Description

Zoom is a video conferencing and communication platform that provides video meetings, webinars, phone systems, and collaboration tools. It's widely used for remote meetings, online events, and virtual collaboration, offering features like screen sharing, recording, and breakout rooms.

Status Page

https://status.zoom.com/

Active Incidents

Last refresh: 2026-05-09 13:21 UTC (8m ago)

Service Degradation Affecting Zoom Healthcare Integration in North America Region.

Investigating

We continue to investigate a service degradation affecting users' ability to schedule and list medical appointments in North America region. Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Incident

Location: —

Started: 2026-05-09 10:36 UTC (2h ago)

Updated: 2026-05-09 13:13 UTC (16m ago)

Resolved: N/A

2026-05-09 10:36 UTC (2h ago) : We are currently investigating a service degradation affecting users' ability to create and list medical appointments in North America region. Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Zoom Audio Conference Infrastructure Upgrade (IAD - Washington D.C.)

In Progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident

Location: United States (US)

Started: 2026-04-24 17:16 UTC (14d ago)

Updated: 2026-05-08 17:12 UTC (20h ago)

Resolved: N/A

2026-05-08 16:12 UTC (21h ago) : Maintenance will begin as scheduled in 60 minutes.

2026-04-24 17:16 UTC (14d ago) : We will perform scheduled PSTN telephony backend maintenance to enhance operational reliability and resiliency for Zoom Audio Conferencing during the maintenance windows and locations listed. We do not anticipate any service interruptions during this time. Eastern Time (EDT): May 8, 08:00 PM – May 10, 05:00 AM Pacific Time (PDT): May 8, 05:00 PM – May 10, 02:00 AM UTC: May 9, 12:00 AM – May 10,...

Zoom Push Notification Service Release: May, 2026 (No Operational Impact)

In Progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident

Location: —

Started: 2026-04-29 06:32 UTC (10d ago)

Updated: 2026-05-08 04:00 UTC (1d ago)

Resolved: N/A

2026-04-29 06:32 UTC (10d ago) : We will be performing scheduled maintenance to upgrade our Push Notification Service. No operational impact is expected. This maintenance includes the following enhancements and improvements: - Added available alert migration and capability-gated delivery enhancements, including the new client capability flag and migrated available-alert handling across presence and login flows. - Added inbox e...

Zoom Phone/Zoom Contact Center General Underlying Provider Maintenance

In Progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident

Location: United Kingdom (GB)

Started: 2026-05-01 16:40 UTC (7d ago)

Updated: 2026-05-04 14:00 UTC (4d ago)

Resolved: N/A

2026-05-01 16:40 UTC (7d ago) : In the ongoing efforts to improve our services, we will be conducting general maintenance with our underlying carriers in Europe. This maintenance will be done after normal business hours with no expected service interruptions. The scheduled countries are: Portugal Denmark Austria Sweden Spain Belgium Netherlands Switzerland Italy France Ireland Denmark United Kingdom

Announcement to Introduce hCaptcha to Zoom Service

In Progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident

Location: —

Started: 2026-04-09 18:11 UTC (29d ago)

Updated: 2026-04-09 18:15 UTC (29d ago)

Resolved: N/A

2026-04-09 18:11 UTC (29d ago) : Zoom is protected by reCAPTCHA and the Google Privacy Policy – Privacy & Terms – Google and Google Terms of Service – Privacy & Terms – Google apply. Starting from May 16, 2026, we will implement both hCaptcha and reCAPTCHA simultaneously. To ensure uninterrupted service, please add *.hcaptcha.com to your network allow list (whitelist) if necessary by May 15th.