Granicus

Business

Website

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Description

Granicus is a citizen experience platform for government that provides meeting management, digital forms, websites, communications, and records management. It serves local, state, and federal agencies with govService, govDelivery, and GovQA products.

Status Page

https://status.granicus.com/

Recent Incidents (Last 24 Hours)

Last refresh: 2026-10-05 15:49 UTC (26m ago)

EngagementHQ Scheduled Maintenance- ANZ

Resolved

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident

Location: —

Started: 2026-10-01 16:05 UTC (4d ago)

Updated: 2026-10-05 13:19 UTC (2h ago)

Resolved: 2026-10-05 13:19 UTC (2h ago)

2026-10-05 09:30 UTC (6h ago) : Maintenance will begin as scheduled in 60 minutes.

2026-10-01 16:05 UTC (4d ago) : On Monday, 5th October, 2026, at 4:30 AM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 2-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it

EngagementHQ Scheduled Maintenance- US

Resolved

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident

Location: —

Started: 2026-10-01 16:36 UTC (3d ago)

Updated: 2026-10-05 09:35 UTC (6h ago)

Resolved: 2026-10-05 09:35 UTC (6h ago)

2026-10-05 06:30 UTC (9h ago) : Maintenance will begin as scheduled in 60 minutes.

2026-10-01 16:36 UTC (3d ago) : We will be undergoing scheduled maintenance during this time.

2026-10-01 16:36 UTC (3d ago) : On Monday, 5th October, 2026, at 1:30 AM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 2-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it

Host Compliance Release #22.2 2026

Resolved

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident

Location: —

Started: 2026-10-01 13:09 UTC (4d ago)

Updated: 2026-10-05 09:35 UTC (6h ago)

Resolved: 2026-10-05 09:35 UTC (6h ago)

2026-10-05 03:30 UTC (12h ago) : Maintenance will begin as scheduled in 60 minutes.

2026-10-01 13:09 UTC (4d ago) : Granicus technical teams will be implementing patch Release #22.2 in the production environment on 4th October 2026 at 10:30 PM Mountain Time as part of the planned release schedule. The duration of the maintenance window is 5 hours; Granicus systems may not be available during this release. If you have any questions or require assistance, please contact us at [email protected]

EngagementHQ Scheduled Maintenance- CA

Resolved

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident

Location: Canada (CA)

Started: 2026-10-01 16:28 UTC (3d ago)

Updated: 2026-10-05 07:06 UTC (9h ago)

Resolved: 2026-10-05 07:06 UTC (9h ago)

2026-10-05 03:30 UTC (12h ago) : Maintenance will begin as scheduled in 60 minutes.

2026-10-01 16:33 UTC (3d ago) : We will be undergoing scheduled maintenance during this time.

2026-10-01 16:28 UTC (3d ago) : We will be undergoing scheduled maintenance during this time.

Granicus Issue Notification: Simpleview CRM

Resolved

The issue affecting a subset of Simpleview CRM-hosted websites has been fully resolved. All impacted Extranet sites were restored and validated by 11:30 PM CDT, and comprehensive testing confirmed normal platform operations. Post-resolution verification and ongoing monitoring have confirmed service stability. We appreciate your patience and partnership throughout this incident.

Incident

Location: —

Started: 2026-10-04 19:46 UTC (20h ago)

Updated: 2026-10-05 06:51 UTC (9h ago)

Resolved: 2026-10-05 06:51 UTC (9h ago)

2026-10-05 03:06 UTC (13h ago) : We have identified the issue affecting a subset of Simpleview CRM-hosted websites and have implemented mitigation measures. CRM websites are currently accessible, and our technical teams are continuing high-priority remediation activities to restore affected Extranet sites and complete additional validation work. We apologize for the inconvenience caused and thank you for your patience and part...

2026-10-05 00:15 UTC (16h ago) : We have identified the issue affecting a subset of Simpleview CRM-hosted websites and have implemented several mitigation measures. Our teams continue to perform remediation activities and validate recovery steps before restoring impacted services. Affected websites remain unavailable while this work is completed. We will provide additional updates as progress continues.

2026-10-04 19:46 UTC (20h ago) : We are investigating an issue affecting a subset of Simpleview CRM-hosted websites. Customers may experience website unavailability or degraded performance. Our teams are actively working to identify the cause and restore service. We will provide additional updates as more information becomes available.

EngagementHQ Scheduled Maintenance- UK & EU

Resolved

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident

Location: United Kingdom (GB)

Started: 2026-10-01 16:19 UTC (3d ago)

Updated: 2026-10-05 03:30 UTC (12h ago)

Resolved: 2026-10-05 03:30 UTC (12h ago)

2026-10-05 02:30 UTC (13h ago) : Maintenance will begin as scheduled in 60 minutes.

2026-10-01 16:20 UTC (3d ago) : We will be undergoing scheduled maintenance during this time.

2026-10-01 16:19 UTC (3d ago) : On Sunday, 4th October, 2026, at 9:30 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 2-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it