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Granicus

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Description
Granicus is a citizen experience platform for government that provides meeting management, digital forms, websites, communications, and records management. It serves local, state, and federal agencies with govService, govDelivery, and GovQA products.
Recent Incidents (Last 24 Hours)
Last refresh: 2026-08-21 12:40 UTC (6m ago)

govMeetings Scheduled Maintenance: August 20, 2026 11:00 PM MDT

Resolved

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident
Location:
Started: 2026-08-14 08:36 UTC (7d ago)
Updated: 2026-08-21 07:41 UTC (5h ago)
Resolved: 2026-08-21 07:41 UTC (5h ago)
2026-08-21 04:00 UTC (8h ago) : Maintenance will begin as scheduled in 60 minutes.
2026-08-14 08:36 UTC (7d ago) : Granicus will be undergoing product maintenance for Operations Cloud applications. Granicus systems may be inaccessible while we perform software updates. The purpose of this maintenance update is to extend the product stability and functionality of your Granicus solution. To learn more about what's being updated, you can review product release notes at https://support.granicus.com/s/article/Re...

Granicus Issue Notification: Issue affecting Swagit SoundSearch

Resolved

Our Product and Engineering teams have identified an issue affecting SoundSearch transcript generation for a small subset of meeting recordings. A workaround is available while the teams prioritise a permanent resolution. If you experience this issue, please contact Granicus Support for assistance.

Incident
Location:
Started: 2026-08-20 21:17 UTC (15h ago)
Updated: 2026-08-21 01:34 UTC (11h ago)
Resolved: 2026-08-21 01:34 UTC (11h ago)
2026-08-20 21:17 UTC (15h ago) : We are investigating an issue affecting the Operations Cloud Swagit SoundSearch Transcript feature. New meeting recordings are not generating transcripts as expected. Our engineering teams are actively engaged and working to identify the cause and restore service. We will continue to provide updates as more information becomes available.

GovAccess Vision release - gova-2026.2.617.0

Resolved

Maintenance will begin as scheduled in 60 minutes.

Incident
Location:
Started: 2026-08-13 15:19 UTC (7d ago)
Updated: 2026-08-20 16:20 UTC (20h ago)
Resolved: 2026-08-20 16:20 UTC (20h ago)
2026-08-13 15:19 UTC (7d ago) : On Thursday, August 2oth, 2026, at 9:30 PM PST, Granicus will perform a standard maintenance for Vision. There will be a scheduled downtime for 6 hours. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to resolve it immediately. You can review the release notes in detail at: https://support.granicus.com/s/articl...