Telesign

Authentication

Website

Resolving…

Description

Telesign provides phone-based identity and risk signals for digital accounts. It uses phone number intelligence, SMS and voice verification, and continuous authentication to help businesses reduce fraud and improve trust in signups and transactions.

Status Page

https://status.telesign.com

Active Incidents

Last refresh: 2026-10-06 21:50 UTC (26m ago)

Operator Alert - Ghana (GH) - ScanCom Ltd (MTN) (620/01) - 10/06/26

Investigating

Start Time: 11:59 AM PDT - 10/06/26 End Time: Ongoing We are currently observing a quality degradation towards ScanCom Ltd (MTN) (620/01) in Ghana (GH), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01248658

Incident

Location: United States (US)

Started: 2026-10-06 19:06 UTC (3h ago)

Updated: 2026-10-06 19:06 UTC (3h ago)

Resolved: N/A

Phone ID - Multiple products - Scheduled Maintenance - United States and Canada - 10/06/2026

In Progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident

Location: United States (US)

Started: 2026-09-24 19:38 UTC (12d ago)

Updated: 2026-10-06 13:00 UTC (9h ago)

Resolved: N/A

2026-10-06 12:00 UTC (10h ago) : Maintenance will begin as scheduled in 60 minutes.

2026-09-24 19:38 UTC (12d ago) : Date: 10/06/2026 Start Time: 06:00 AM PDT End Time: 06:00 PM PDT We have been informed that one of our partners in the United States and Canada will conduct planned maintenance at the specified date and time. Customers using the Phone ID Contact, Number Deactivation, Subscriber Status and Contact Match during this maintenance period may experience temporary delays. We recommend planning accordi...

PhoneID Live Service Alert - Lost Coverage to Australia Telstra

Identified

Date: 09/30/26 End Time: Ongoing Please note that we have lost coverage for PhoneID Live for Australia Telstra. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience on this matter. If you have any questions, please contact us at [email protected].

Incident

Location: Australia (AU)

Started: 2026-09-30 11:59 UTC (6d ago)

Updated: 2026-09-30 11:59 UTC (6d ago)

Resolved: N/A