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Telesign

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Description
Telesign provides phone-based identity and risk signals for digital accounts. It uses phone number intelligence, SMS and voice verification, and continuous authentication to help businesses reduce fraud and improve trust in signups and transactions.
Active Incidents
Last refresh: 2026-04-28 16:44 UTC (14m ago)

Operator Alert - Germany (DE) - Lebara (Group 3G) (262/14)

Investigating

Start Time: 09:24 AM PST - 04/28/26 End Time: Ongoing We received notification that Lebara (Group 3G) (262/14) from Germany (DE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01163602

Incident
Location: Germany (DE)
Started: 2026-04-28 16:27 UTC (32m ago)
Updated: 2026-04-28 16:27 UTC (32m ago)
Resolved: N/A

Operator Alert - Ireland (IE) - UPC Communications (272/15)

Investigating

Start Time: 08:49 AM PST - 04/28/26 End Time: Ongoing We received notification that UPC Communications (272/15) from Ireland (IE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01163592

Incident
Location: Ireland (IE)
Started: 2026-04-28 15:52 UTC (1h ago)
Updated: 2026-04-28 15:52 UTC (1h ago)
Resolved: N/A

2-Way service interruptions Colombia (CO) - Multiple operators - 4/25/26

Investigating

Start Time: 16:30PM PDT - 4/25/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Colombia (CO). Please note that all DLC and DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01162496

Incident
Location: Colombia (CO)
Started: 2026-04-25 23:49 UTC (2d ago)
Updated: 2026-04-25 23:49 UTC (2d ago)
Resolved: N/A

Regulatory Update 📢 Australia and ACMA's SMS Sender ID Register - Apr 2026

In Progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident
Location: Australia (AU)
Started: 2026-04-17 14:40 UTC (11d ago)
Updated: 2026-04-17 14:42 UTC (11d ago)
Resolved: N/A