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Infobip

Communication
Resolving…
Description
Infobip is a global cloud communications platform (CPaaS) that provides omnichannel messaging APIs across SMS, RCS, WhatsApp, email, voice, and in-app messaging. It offers conversational modules, authentication APIs, and AI-powered customer engagement for enterprises and developers.
Recent Incidents (Last 24 Hours)
Last refresh: 2026-04-28 02:49 UTC (5m ago)

Multiple Locations - Planned Maintenance of Network Infrastructure

Resolved

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident
Location:
Started: 2026-04-07 09:13 UTC (20d ago)
Updated: 2026-04-27 23:07 UTC (3h ago)
Resolved: 2026-04-27 23:07 UTC (3h ago)

Europe (Global)- Planned Maintenance of People Database Infrastructure

Resolved

We will undergo a planned maintenance of our Europe (Global) data center's database infrastructure that might affect the seamless operation of the People service hosted at this location. During this activity, brief interruptions are possible (of up to 30 minutes) when performing actions related to viewing and updating data within the People service (over Customer Portal and/or API), as well as ...

Incident
Location: Global
Started: 2026-04-27 13:11 UTC (13h ago)
Updated: 2026-04-27 13:11 UTC (13h ago)
Resolved: 2026-04-27 13:11 UTC (13h ago)

Global (Europe) - Self-Service users unable to add Whatsapp or Viber channel

Resolved

The incident has been resolved. Start (UTC): 27 April 2026 07:07 End (UTC): 27 April 2026 07:34 Impact: Self-service users could not add (activate) WhatsApp and Viber channels over Customer Portal.

Incident
Location:
Started: 2026-04-27 07:14 UTC (19h ago)
Updated: 2026-04-27 07:36 UTC (19h ago)
Resolved: 2026-04-27 07:36 UTC (19h ago)

Global (Europe) - Planned Maintenance of Network Infrastructure

Resolved

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident
Location:
Started: 2026-04-07 11:25 UTC (20d ago)
Updated: 2026-04-27 04:08 UTC (22h ago)
Resolved: 2026-04-27 04:08 UTC (22h ago)