ESET

Security

Website

Resolving…

Description

ESET is a cybersecurity company that provides antivirus, endpoint protection, and threat detection software. It offers protection for businesses and consumers against malware, ransomware, and cyber threats.

Status Page

https://status.eset.com/

Active Incidents

Last refresh: 2026-09-17 07:09 UTC (47m ago)

MS Exchange Online email scanning delayed in US and EU

Monitoring

The service should be restored in both regions. We continue to monitor the behavior.

Incident

Location: Japan (JP)

Started: 2026-09-14 19:29 UTC (2d ago)

Updated: 2026-09-16 09:08 UTC (22h ago)

Resolved: N/A

2026-09-16 04:14 UTC (1d ago) : US environment should not be affected anymore. Mail are processing without any delay. EU region still affected.

2026-09-15 19:39 UTC (1d ago) : We are currently experiencing a delay in MS Exchange Online email scanning that is estimated to 10-30 minutes. EU and US regions are affected. To mitigate the issue, the MailScanService was restarted on the SFC machines. The root cause of the issue has not yet been identified and is currently under investigation.

2026-09-15 08:12 UTC (1d ago) : The scanning process has returned to normal operation. We will continue to monitor performance in case the issue reoccurs.

[ESET Business Account, ESET PROTECT Hub] planned maintenance

In Progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident

Location: Italy (IT)

Started: 2026-09-14 07:19 UTC (3d ago)

Updated: 2026-09-14 07:20 UTC (3d ago)

Resolved: N/A

2026-09-14 07:19 UTC (3d ago) : Please be aware that between September 14 and September 18 2026, selected customers will be transitioned from ESET Business Account (EBA) to ESET PROTECT Hub (EPH) as part of the ongoing platform migration. During the migration period, affected users may experience a brief interruption when accessing ESET Business Account. In some cases, users who are logged in during the migration may temporar...