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Guidewire

Insurance & Insurtech
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Description
Guidewire is an insurance platform that provides core systems for property and casualty insurers. It offers policy, billing, and claims management for insurance carriers.
Recent Incidents (Last 24 Hours)
Last refresh: 2026-09-17 08:55 UTC (11m ago)

INOW GWCP non disruptive maintenance (PROD)

Resolved

Guidewire will be conducting standard platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their INOW application within the specified maintenance window.

Incident
Location: United States (US)
Started: 2026-09-16 21:20 UTC (11h ago)
Updated: 2026-09-16 21:20 UTC (11h ago)
Resolved: 2026-09-16 21:20 UTC (11h ago)

INOW GWCP disruptive maintenance (PROD)

Resolved

Guidewire will be conducting standard platform and tenant maintenance to production environments during this time. It is reasonable for MMIC to expect brief losses of availability to their INOW application within the specified maintenance window.

Incident
Location:
Started: 2026-09-16 16:10 UTC (16h ago)
Updated: 2026-09-16 16:25 UTC (16h ago)
Resolved: 2026-09-16 16:25 UTC (16h ago)
2026-09-16 16:10 UTC (16h ago) : Guidewire will be conducting standard platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their INOW application within the specified maintenance window.

GWCP NPE and PreProduction APAC Tenant + Atmos (v.1.133)

Resolved

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident
Location: Australia (AU)
Started: 2026-09-08 16:46 UTC (8d ago)
Updated: 2026-09-16 16:10 UTC (16h ago)
Resolved: 2026-09-16 16:10 UTC (16h ago)
2026-09-08 16:46 UTC (8d ago) : Guidewire will be conducting extensive platform and tenant maintenance to nonproduction and pre-production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offlin...