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Guidewire

Insurance & Insurtech
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Description
Guidewire is an insurance platform that provides core systems for property and casualty insurers. It offers policy, billing, and claims management for insurance carriers.
Recent Incidents (Last 24 Hours)
Last refresh: 2026-07-06 16:26 UTC (20m ago)

INOW GWCP non disruptive maintenance (PRE PROD)

Resolved

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident
Location: United States (US)
Started: 2026-07-06 10:39 UTC (6h ago)
Updated: 2026-07-06 15:18 UTC (1h ago)
Resolved: 2026-07-06 15:18 UTC (1h ago)
2026-07-06 10:39 UTC (6h ago) : Guidewire will be conducting standard platform and tenant maintenance to preproduction environments during this time. It is reasonable for customers to expect brief losses of availability to their INOW application within the specified maintenance window.

INOW GWCP non disruptive maintenance (PRE PROD)

Resolved

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident
Location: United States (US)
Started: 2026-06-30 17:28 UTC (5d ago)
Updated: 2026-07-06 15:18 UTC (1h ago)
Resolved: 2026-07-06 15:18 UTC (1h ago)
2026-06-30 17:28 UTC (5d ago) : Guidewire will be conducting standard platform and tenant maintenance to preproduction environments during this time. It is reasonable for customers to expect brief losses of availability to their INOW application within the specified maintenance window.

INOW GWCP non disruptive maintenance (PROD) Payment Service

Resolved

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident
Location: United States (US)
Started: 2026-07-01 18:42 UTC (4d ago)
Updated: 2026-07-06 14:11 UTC (2h ago)
Resolved: 2026-07-06 14:11 UTC (2h ago)
2026-07-06 11:00 UTC (5h ago) : Maintenance will begin as scheduled in 60 minutes.
2026-07-01 18:42 UTC (4d ago) : Standard maintenance will be performed on Payment Service Monday, 07 06 2026 from 05-07 AM PST. Maintenance is expected to be non-disruptive.

GWCP NPE and PreProduction CANADA Tenant (v.1.128)

Resolved

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident
Location: Canada (CA)
Started: 2026-04-24 08:50 UTC (Apr 24, 2026)
Updated: 2026-07-06 05:55 UTC (10h ago)
Resolved: 2026-07-06 05:55 UTC (10h ago)
2026-04-24 08:50 UTC (Apr 24, 2026) : Guidewire will be conducting general platform and tenant maintenance to nonproduction environments during this time. While not expected, customers may experience brief connectivity interruptions with InsuranceSuite, xEngage applications, and/or CDA/Explore/DHIC within the specified maintenance window. Additionally, source code management and build management tools may go offline and restart dur...

INOW GWCP non disruptive maintenance (PROD)

Resolved

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident
Location: United States (US)
Started: 2026-07-05 20:22 UTC (20h ago)
Updated: 2026-07-06 03:03 UTC (13h ago)
Resolved: 2026-07-06 03:03 UTC (13h ago)
2026-07-05 20:22 UTC (20h ago) : Guidewire will be conducting standard platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their INOW application within the specified maintenance window.

INOW GWCP non disruptive maintenance (PROD)

Resolved

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident
Location: United States (US)
Started: 2026-07-03 00:29 UTC (3d ago)
Updated: 2026-07-06 03:03 UTC (13h ago)
Resolved: 2026-07-06 03:03 UTC (13h ago)
2026-07-03 00:29 UTC (3d ago) : Guidewire will be conducting standard platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their INOW application within the specified maintenance window.