ThousandEyes

Monitoring

Website

Resolving…

Description

ThousandEyes (now part of Cisco) is a network intelligence platform that provides visibility into network and application performance across the internet. It helps businesses monitor network connectivity, application performance, and user experience from a global perspective.

Status Page

https://status.thousandeyes.com/

Active Incidents

Last refresh: 2026-07-01 23:09 UTC (29m ago)

Ongoing issues in Chennai, India (Reliance)

Investigating

Cloud Agent in Chennai, India (Reliance) is currently experiencing a service outage due to an emergency data center migration. Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter Start time: 2026-07-01 09:00:00 UTC Affected Cloud Agents: Chennai, India (Reliance) Chennai, India - IPv6 (Reliance)

Incident

Location: India (IN)

Started: 2026-07-01 12:38 UTC (11h ago)

Updated: 2026-07-01 12:38 UTC (11h ago)

Resolved: N/A

Ongoing issues in Mumbai, India

Identified

ISP is reporting active fire incident within the facility, reportedly originating in the battery room. As a safety precaution, utility power to the building has been fully shut down by site operations. Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter Start time: 2026-06-03 10:00:00 UTC Affected Cloud Agents: Mumbai, India (JIO) Mumbai, India - IPv6 (JIO) M...

Incident

Location: India (IN)

Started: 2026-06-03 09:08 UTC (28d ago)

Updated: 2026-07-01 12:38 UTC (11h ago)

Resolved: N/A

Connected Devices Agent Availability Issues in EU Region

Monitoring

We are continuing to monitor for any further issues.

Incident

Location: —

Started: 2026-06-25 16:34 UTC (6d ago)

Updated: 2026-07-01 11:06 UTC (12h ago)

Resolved: N/A

2026-06-25 17:35 UTC (6d ago) : A fix has been implemented and we are monitoring the results.

2026-06-25 16:55 UTC (6d ago) : The issue has been identified and our engineering team is currently working in restoring the service.

2026-06-25 16:34 UTC (6d ago) : We are investigating platform degradation for connected devices agents. Customers will experience delayed test measurements and may have delayed agent registration

Network outage in Vancouver, Canada (Webex Calling)

Investigating

Vancouver, Canada (Webex Calling) is currently experiencing a networking outage impacting service connectivity. The Cisco Webex Infrastructure team is actively investigating the issue and performing troubleshooting efforts to identify the root cause and restore normal operations as quickly as possible. Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter Start...

Incident

Location: Canada (CA)

Started: 2026-06-24 23:21 UTC (7d ago)

Updated: 2026-06-24 23:29 UTC (7d ago)

Resolved: N/A