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ThousandEyes

Monitoring
Description
ThousandEyes (now part of Cisco) is a network intelligence platform that provides visibility into network and application performance across the internet. It helps businesses monitor network connectivity, application performance, and user experience from a global perspective.
Active Incidents
Last refresh: 2026-09-17 03:50 UTC (17m ago)

Network outage in Frankfurt, Germany (Webex Calling)

Investigating

Frankfurt, Germany (Webex Calling) is currently experiencing a networking outage impacting service connectivity. The Cisco Webex Infrastructure team is actively investigating the issue and performing troubleshooting efforts to identify the root cause and restore normal operations as quickly as possible. Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter Affe...

Incident
Location: Germany (DE)
Started: 2026-08-06 12:48 UTC (Aug 06, 2026)
Updated: 2026-08-17 01:00 UTC (Aug 17, 2026)
Resolved: N/A

Network outage in Toronto & Vancouver, Canada (Webex Calling)

Identified

The issue has been identified.

Incident
Location: Canada (CA)
Started: 2026-06-24 23:21 UTC (Jun 24, 2026)
Updated: 2026-08-07 09:33 UTC (Aug 07, 2026)
Resolved: N/A
2026-07-10 22:08 UTC (Jul 10, 2026) : We are continuing to investigate this issue.
2026-06-24 23:21 UTC (Jun 24, 2026) : Vancouver, Canada (Webex Calling) is currently experiencing a networking outage impacting service connectivity. The Cisco Webex Infrastructure team is actively investigating the issue and performing troubleshooting efforts to identify the root cause and restore normal operations as quickly as possible. Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter Start...