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ThousandEyes

Monitoring
Description
ThousandEyes (now part of Cisco) is a network intelligence platform that provides visibility into network and application performance across the internet. It helps businesses monitor network connectivity, application performance, and user experience from a global perspective.
Active Incidents
Last refresh: 2026-07-07 04:04 UTC (22m ago)

Ongoing issues in Chennai, India

Investigating

Several Cloud Agents in Chennai, India, are currently experiencing a service outage due to an emergency data center migration. Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter. Start time: 2026-07-02 09:00:00 UTC Affected Cloud Agents: Chennai, India (JIO) Chennai, India - IPv6 (JIO) Chennai, India (Vodafone Idea) Chennai, India - IPv6 (Vodafone Idea) Chen...

Incident
Location: India (IN)
Started: 2026-07-02 15:27 UTC (4d ago)
Updated: 2026-07-02 15:32 UTC (4d ago)
Resolved: N/A

Network outage in Vancouver, Canada (Webex Calling)

Investigating

Vancouver, Canada (Webex Calling) is currently experiencing a networking outage impacting service connectivity. The Cisco Webex Infrastructure team is actively investigating the issue and performing troubleshooting efforts to identify the root cause and restore normal operations as quickly as possible. Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter Start...

Incident
Location: Canada (CA)
Started: 2026-06-24 23:21 UTC (12d ago)
Updated: 2026-07-01 12:38 UTC (5d ago)
Resolved: N/A

Ongoing issues in Mumbai, India

Identified

ISP is reporting active fire incident within the facility, reportedly originating in the battery room. As a safety precaution, utility power to the building has been fully shut down by site operations. Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter Start time: 2026-06-03 10:00:00 UTC Affected Cloud Agents: Mumbai, India (JIO) Mumbai, India - IPv6 (JIO) M...

Incident
Location: India (IN)
Started: 2026-06-03 09:08 UTC (Jun 03, 2026)
Updated: 2026-07-01 12:38 UTC (5d ago)
Resolved: N/A