Kaseya

At this time, jobs and activity logs remain stable, and no further issues have been observed however we will continue to monitor the environment overnight.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

SaaS Protection backup success rates across all services and regions remain high. Google services, along with OneDrive and SharePoint, continue to process backups at the normal 3x daily cadence. Exchange and Teams backup cadence remains temporarily reduced to 2x daily backups to help maintain high backup success rates during the ongoing migration from Exchange Web Services (EWS) to Microsoft Gr...

A known issue exists where archived agents may continue to generate sync completion alerts when associated local points are marked as offsite, despite the agents being in an archived state. While a long-term solution is scheduled for implementation in a future release, assets affected before the fix is deployed will need to be corrected through manual intervention. Customers seeking to implemen...