Sinch logo

Sinch

Communication
Resolving…
Description
Sinch is a cloud communications platform that provides APIs for messaging, voice, and video communication. It helps businesses integrate messaging, voice calls, and video into their applications, enabling customer engagement through SMS, WhatsApp, voice calls, and video communication.
Active Incidents
Last refresh: 2026-07-03 05:25 UTC (48m ago)

Delivery Issue Netherlands - Odido

Investigating

We are continuing to investigate this issue.

Incident
Location: Netherlands (NL)
Started: 2026-07-02 14:48 UTC (15h ago)
Updated: 2026-07-03 05:29 UTC (44m ago)
Resolved: N/A
2026-07-02 14:48 UTC (15h ago) : We are currently observing MO delivery issues in Netherlands - Odido due to SMSC issues on the operator's end. Incident Start Time: 2026-07-01 10:20 UTC Impact: Delayed/Missing MO's. We will update as soon as we have more information. If you have any questions, please contact [email protected].

Delivery Issue France - Orange

Investigating

We are continuing to investigate this issue.

Incident
Location: France (FR)
Started: 2026-07-03 02:34 UTC (3h ago)
Updated: 2026-07-03 04:14 UTC (1h ago)
Resolved: N/A
2026-07-03 02:34 UTC (3h ago) : We are currently observing delivery issues in France - Orange. Incident Start Time: 2026-07-03 01:51 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts/Failed delivery We will update as soon as we have more information.

Customer Dashboard - Conversation API - Analytics Degradation

Identified

We are continuing to work on a fix for this issue.

Incident
Location:
Started: 2026-06-10 12:56 UTC (22d ago)
Updated: 2026-07-02 12:46 UTC (17h ago)
Resolved: N/A
2026-06-30 07:43 UTC (2d ago) : The issue has been identified and a fix is being implemented.
2026-06-29 13:43 UTC (3d ago) : We are continuing to investigate this issue.
2026-06-28 13:32 UTC (4d ago) : We are continuing to investigate this issue.