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Sinch

Communication
Resolving…
Description
Sinch is a cloud communications platform that provides APIs for messaging, voice, and video communication. It helps businesses integrate messaging, voice calls, and video into their applications, enabling customer engagement through SMS, WhatsApp, voice calls, and video communication.
Active Incidents
Last refresh: 2026-07-02 04:23 UTC (21m ago)

External Maintenance - Toll-Free Number Provider (US and CA)

In Progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident
Location: United States (US)
Started: 2026-06-02 00:42 UTC (Jun 02, 2026)
Updated: 2026-07-02 03:00 UTC (1h ago)
Resolved: N/A
2026-06-02 00:42 UTC (Jun 02, 2026) : We are writing to inform you that our Toll-Free Number Provider (US and CA) will be performing planned maintenance at the times specified below: Start Time: 2026-07-02 03:00 UTC End Time: 2026-07-02 07:00 UTC Impact SMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States and Canada. Impact MMS: Clients may experience delayed or failed Toll Free MT/MO traf...

Customer Dashboard - Conversation API - Analytics Degradation

Identified

We are continuing to work on a fix for this issue.

Incident
Location:
Started: 2026-06-10 12:56 UTC (21d ago)
Updated: 2026-07-01 12:29 UTC (16h ago)
Resolved: N/A
2026-06-30 07:43 UTC (1d ago) : The issue has been identified and a fix is being implemented.
2026-06-29 13:43 UTC (2d ago) : We are continuing to investigate this issue.
2026-06-28 13:32 UTC (3d ago) : We are continuing to investigate this issue.