Hootsuite

Marketing

Website

Resolving…

Description

Hootsuite is a social media management platform for teams to plan, publish, and measure content across networks. It provides scheduling, engagement, analytics, and integrations for marketing and customer care workflows.

Status Page

https://status.hootsuite.com

Active Incidents

Last refresh: 2026-08-20 02:58 UTC (35m ago)

Lumen by Talkwalker: Delayed data from Print, TV, Online, and Social sources

Monitoring

Update: Our media data provider has restored the underlying service that was affected by their outage. We're completing the steps required on our side to reconnect and resume data flow. Once reconnected, content published during the outage window will be backfilled, which may take a few additional days to fully populate. We'll post another update once data flow has resumed, along with a backfil...

Incident

Location: Canada (CA)

Started: 2026-08-07 08:44 UTC (12d ago)

Updated: 2026-08-12 09:35 UTC (7d ago)

Resolved: N/A

2026-08-07 08:44 UTC (12d ago) : We're aware that data from Print, TV, Online, and Social sources has not been updating since August 5. This is due to a service disruption at one of our third-party media data providers, who took systems offline as a precaution while they investigate and rebuild. The provider expects to begin restoring service over the weekend. We'll update this notice as we get more information. We apologize f...

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