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UBC IT

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Description
UBC IT provides technology services for the University of British Columbia. It supports teaching, learning, research, and administration with campus networks, identity, collaboration tools, and enterprise systems for students, faculty, and staff.
Active Incidents
Last refresh: 2026-09-17 00:36 UTC (15m ago)

Final Grade Submission Tool (FGST) – Missing Student Photos in Course Rosters

Identified

Some student photos are currently missing from course rosters generated through the Final Grade Submission Tool (FGST) due to a synchronization issue. The root cause has been identified, and teams are working to confirm the timeline for implementing a fix. Further updates will be provided as they become available.

Incident
Location: Canada (CA)
Started: 2026-09-15 23:07 UTC (1d ago)
Updated: 2026-09-15 23:07 UTC (1d ago)
Resolved: N/A

Microsoft announces removal of Office support for older systems and software versions, July 13, 2026

Investigating

Microsoft has announced that effective July 13th, 2026, Office applications will no longer be supported on older MacOS and iOS systems, and further, they are removing support for older versions of Office entirely. • Clients which are running operating systems earlier than the following minimums will no longer be able to edit or save files after the change: Mac OS – minimum version 12.0 (Montere...

Incident
Location: Canada (CA)
Started: 2026-07-10 22:48 UTC (Jul 10, 2026)
Updated: 2026-07-25 18:43 UTC (Jul 25, 2026)
Resolved: N/A