[ViaNett] Unscheduled disturbance

[US and Canada Regions] Intermittent Service Interruption to Hypercare Services

Canada (CA)

Email service disruption

JustCall Scheduled Maintenance — Sunday, July 5th 2026

RACE ESign - V3 Api & App Instability

Japan SMS Carrier Partner Maintenance

Japan (JP)

Local Market Maintenance - Singapore

Singapore (SG)

SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Italy

Italy (IT)

Delivery Issue United Kingdom - Lycamobile

United Kingdom (GB)

SMS Delivery Delays from Twilio Phone Numbers to Telkomsel Indonesia

Indonesia (ID)

SMS Delivery Failures from Twilio to Natcom Haiti

Planned database maintenance

Delivery Issue United Kingdom - Lycamobile

United Kingdom (GB)

SMS Delivery Delays from Twilio to Lycamobile United Kingdom

United Kingdom (GB)

SMS Delivery Issues - France (Orange Network)

France (FR)

Florida Data Center - Network Congestion

United States (US)

Russia SMS Carrier Maintenance - MegaFon

Russia (RU)

Chat & Messaging - API (Europe) Maintenance

Local Market Maintenance - South Korea

South Korea (KR)

Vietnam SMS Carrier Partner Maintenance

Chat & Messaging - API (Asia) Maintenance

Join.me, GoToMyPC, Pro and Central - Login Issues

Join.me, GoToMyPC, Pro and Central - Login Issues

On Call Engineers are Investigating an issue with Messaging Insights filtering

Scheduled Maintenance – Full Platform Downtime

Voice Call Failures from Twilio Phone Numbers to Vivo Telefonica Brazil

Brazil (BR)

Sinch Scheduled Maintenance - Elastic SIP Trunking - final 603+ deployment

Czech Republic Voice Carrier Partner Maintenance

Czech Republic Voice Carrier Partner Maintenance

[Orange][Reunion] Unscheduled disturbance

SMS Delivery Delays and Failures from Twilio to Orange Ivory Coast

Zoom FileServer Release: July, 2026 (No Operational Impact)

Delivery Issue Mayotte - Orange Mayotte

Delivery Issue Reunion - Orange Reunion

Planned Maintenance - No Downtime

Delivery Issue France - Orange

France (FR)

IR27382 - problems with inbound calls to UK lines in EMEA region

United Kingdom (GB)

Segment - Criteo Audience destinations are experiencing an outage

Germany Account Security Carrier Partner Maintenance - T-Mobile

Germany (DE)

SMS Delivery Delays and Failures From a Subset of Twilio Long Codes to Orange France

France (FR)

France SMS Carrier Partner Maintenance

France (FR)

FR - Orange (20801) Operator service interruption.

France (FR)

[France][Orange] Unscheduled disturbance

France (FR)

[France][Legos] Scheduled Maintenance

France (FR)

Russia SMS Carrier Maintenance - Sotovaja Svjaz MOTIV

Russia (RU)

API.cm.com- API Errors June 30th

Canada Account Security Service Partner Maintenance

Canada (CA)

Dubber Payments Incident

US SMS Carrier Maintenance - Small US Carriers

Messaging Maintenance - Toll Free SMS

Scheduled Carrier Maintenance - Small U.S. carriers Short Code (Route 1&2) SMS

Viirtue Scheduled Maintenance 07/02 - Las Vegas Datacenter

Delivery Issue United Kingdom - Lycamobile

United Kingdom (GB)

SMS Delivery Receipt Delays From a Subset of Twilio Long Codes to Zong Pakistan

Pakistan (PK)

Service Degradation Affecting Meta integration for Zoom.

Issue With Some Verified Senders Appearing as Unverified

Australia (AU)

Russia SMS Carrier Maintenance - Beeline

Russia (RU)

Russia SMS Carrier Maintenance - MegaFon

Russia (RU)

Cluster Manager Update

SMS Delivery Delays from a Subset of Twilio Alphanumeric Numbers to Airtel Niger

United States MMS Carrier Partner Maintenance

United States (US)

Planned Maintenance - No Downtime

Routine Maintenance to All Environments

United Kingdom (GB)

SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Altice Dominican Republic

Error When Adding Users

Pakistan - General Connectivity degradation

Pakistan (PK)

Network Maintenance in China and Hong Kong Datacenter (August 7, 2026)

China (CN) + 1

Delivery Issue Dominican Republic - Altice

Routine Maintenance to All Environments

United Kingdom (GB)

Routine Maintenance to All Environments

United Kingdom (GB)

Routine Maintenance to All Environments

United Kingdom (GB)

Canada SMS/MMS - Planned maintenance affecting messages sent using a subset of numbers

Canada (CA)

Routine Maintenance to All Environments

United Kingdom (GB)

Sinch Scheduled Maintenance - MMS - United States - AT&T

United States (US)

GoTo Connect - inbound/outbound call failures

GoTo Connect - inbound/outbound call failures

Calix Cloud Infrastructure Maintenance - International

Singapore Voice Carrier Partner Maintenance

Singapore (SG)

Outbound Call Failures

Ukraine (UA)

VoIP Services

Inbound Calling Incident - UK

United Kingdom (GB)

United Kingdom Account Security Carrier Partner Maintenance - Three

United Kingdom (GB)

Calls Disconnecting Shortly After Connection

Global (Europe) - Planned Maintenance of Database Infrastructure

Service Degradation Affecting Zoom AI Services in Japan.

Japan (JP)

[Denmark][TDC] Unscheduled disturbance

Global (Europe) - Planned Maintenance of Database Infrastructure

Campaigns Application Maintenance

France (FR)

Indonesia - Emergency Maintenance of Network Infrastructure

Indonesia (ID)

SSL certificate renewal of api3.infobip.com

United Kingdom Account Security Carrier Partner Maintenance - EE

United Kingdom (GB)

IR27384 - Issues with DTMF tones when using WebRTC

United States (US)

Scheduled Maintenance: General Numbers Management & Purchase

Unscheduled disturbance towards TDC Denmark

Incident Report – Email Delivery Failure

Multiple Locations - Planned Infrastructure Migration of Database Servers - Part 5

Multiple Locations - Planned Infrastructure Migration of Database Servers - Part 4

Multiple Locations - Planned Infrastructure Migration of Database Servers - Part 3

Multiple Locations - Planned Infrastructure Migration of Database Servers - Part 2

Multiple Locations - Planned Infrastructure Migration of Database Servers - Part 1

Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada

United States (US) + 1

Messaging Maintenance - Toll-Free MMS/SMS

30 St Andrews Place, 3002 East Melbourne

Australia (AU)

External Maintenance - Toll-Free Number Provider (US and CA)

United States (US)

SMS Delivery Delays and Failures From Bitel In Peru To a Subset Of Twilio Shortcode

Peru (PE)

Network Maintenance

United Kingdom Account Security Carrier Partner Maintenance - Three

United Kingdom (GB)

[Denmark][TDC] Unscheduled disturbance

10 Tennyson Street, St Kilda

Multiple Destination SMS Carrier Partner Maintenance

Italy (IT)

User Authentication Identity SNA Missing Redirects in Philippines

Philippines (PH)

Delivery Issue Denmark - Nuuday

Service Degradation Affecting Meta integration for Zoom.

Heathrow Firewall Upgrade - UK Only - Part 1

United Kingdom (GB)

United States and Canada Twilio SMS and MMS Maintenance

United States (US) + 1

Message Insights - Service Interuption

Pulsar360 Trunking Maintenance - Toronto Datacenter

Canada (CA)

Sinch Scheduled Maintenance - Elastic SIP Trunking - July release

Manutenção programada: Serviço de Processamento de Mensagens

Russia SMS Carrier Maintenance - Tele2

Russia (RU)

Russia SMS Carrier Maintenance - MegaFon

Russia (RU)

Decommissioning Costa Rica Audio conferencing number

Russia SMS Carrier Maintenance - Sotovaja Svjaz MOTIV

Russia (RU)

Chat & Messaging - API (North America) Maintenance

Zoom Support Maintenance (July 18, 2026)

Scheduled Zoom Software Quarterly Lifecycle Update (8/1/2026)

Performance Degradation within the product

Germany (DE)

Service Degradation Affecting ZoomMate Schedule Task

IR27382 - problems with inbound calls to UK lines in EMEA region

United Kingdom (GB)

Operator Service Interruption - NL - Vodafone - 20404

Netherlands (NL)

United States MMS Carrier Partner Maintenance

United States (US)

Toll Free Porting Delays

Zoom Support Maintenance (July 10, 2026)

Global Data Center Maintenance - New York

United Arab Emirates (AE)

Automated Alert: No Customer Impact

High Number of 500s Returned by Pied-Piper-Api Due to Elasticsearch Timeouts

Multiple Suburbs

UK SMS - Delivery degradation towards Lycamobile network

United Kingdom (GB)

UK SMS - Delivery degradation towards Vodafone network

United Kingdom (GB)

Messaging Maintenance - Toll Free MMS

Messaging Maintenance - Toll Free SMS

Dashboard (Global) Maintenance

Global

Maintenance Notification: Call Processing AU2

Bandwidth Dashboard Maintenance

SMS Delivery Failures from Twilio to Globul Bulgaria

Maintenance Notification: Call Processing AU3

Nextiva Contact Center Login Issues

Italy SMS Carrier Partner Maintenance

Italy (IT)

Ticketing - Scanning incidents - Museum & Parks

Maintenance Notification: Call Processing AU1

Scheduled Maintenance – Email & Campaigns

IR27381 - Intelligent Workspace - problems with initiating digital interactions

United States (US)

SMS Delivery Delays and Failures from Twilio to Liberty Mobile Puerto Rico

Puerto Rico (PR)

GoTo Connect - inbound/outbound call failures

GoTo Connect - inbound/outbound call failures

Turkey - Planned Maintenance of Network Infrastructure

Singapore Voice Carrier Partner Maintenance

Singapore (SG)

France SMS Carrier Maintenance - Bouygues Telecom

France (FR)

[Link Mobility France][Bouygues] Planned maintenance

France (FR)

Messages Queued as 'Processed'

France SMS - Delivery degradation towards Bouygues Telecom

France (FR)

Auth database maintenance

Delays in CEP trigger automations

Calix Cloud Infrastructure Maintenance - International

Emails not being sent from Partner Portal and Control Center

Network Maintenance

Announcing IP Address Changes (No Operational Impact)

Madagascar (MG)

Australia - Issue Affecting Verified Alphanumeric Sender IDs

Australia (AU)

SMS Delivery Delays From Mobile Subscribers to Twilio United States, Canada, and Puerto Rico Phone Numbers

United States (US) + 1

Global (Europe) - Mobile Push Notifications Degradation

Inbound/Outbound Calling Potentially Impacted

Zoom Phone/Zoom Contact Center General Underlying Provider Maintenance

United Kingdom (GB)

MMS Delivery Incident - Verizon Wireless

Even Though the AU Sender Ids Were Registered With Acma and Shared Across the Sub Accounts Sms Are Delivered as Unverified From Today

Russia SMS Carrier Maintenance - Beeline

Russia (RU)

Russia SMS Carrier Maintenance - MegaFon

Russia (RU)

Conversation Intelligence Is Not Processing Conversations and Will Have Delays Running Operators

Remind Rostering & Data Processing Delays

SMS Delivery Delays and Failures from Twilio to MTN Nigeria

Nigeria (NG)

Russia SMS Carrier Maintenance - Sberbank Mobile

Russia (RU)

[Belgium][TELENET] Scheduled maintenance

Belgium (BE)

File Type Sources Failing to Update

USD Charges Are Failing for Customers in Twilio Mexico Cisa Subsidiary

Mexico (MX)

SMS Delivery Delays from Twilio to MTS Russia

Russia (RU)

Russia SMS Carrier Maintenance - Tele2

Russia (RU)

Russia SMS Carrier Maintenance - Tele2

Russia (RU)

Russia SMS Carrier Maintenance - Tele2

Russia (RU)

Russia SMS Carrier Maintenance - Tele2

Russia (RU)

Russia SMS Carrier Maintenance - Tele2

Russia (RU)

Russia SMS Carrier Maintenance - Tele2

Russia (RU)

Russia SMS Carrier Maintenance - Tele2

Russia (RU)

Russia SMS Carrier Maintenance - Tele2

Russia (RU)

Scheduled Software Release - July 14th, 2026 17:00 - 20:00 PT / July 15th, 2026 00:00 - 03:00 UTC (3 hours)

SMS Delivery Delays and Failures from Twilio Phone Numbers to Yettel Bulgaria

8x8 Admin Console Devices page will not load

Unscheduled System Disturbance - Tele2 Sweden Charging Services

Sweden (SE)