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CM.com

Communication
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Description
CM.com is a cloud communications platform that provides SMS, voice, WhatsApp Business API, and conversational AI for customer engagement. It offers messaging, chatbots, and contact center solutions for businesses and developers.
Active Incidents
Last refresh: 2026-09-17 00:32 UTC (18m ago)

Service Notice: Meta Integration Update

In Progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident
Location:
Started: 2026-07-23 07:24 UTC (Jul 23, 2026)
Updated: 2026-08-08 14:06 UTC (Aug 08, 2026)
Resolved: N/A
2026-07-23 07:24 UTC (Jul 23, 2026) : Due to an unannounced change to Meta's platform interface, CM.com has been required to re-engineer parts of our Meta integration. As a result, creating, adding, or reconfiguring Instagram pages is temporarily unavailable. Existing Instagram channels are not affected and continue to operate normally. New customer onboarding is currently on hold. Please contact your Account Manager or our support...