CM.com

Communication

Website

Resolving…

Description

CM.com is a cloud communications platform that provides SMS, voice, WhatsApp Business API, and conversational AI for customer engagement. It offers messaging, chatbots, and contact center solutions for businesses and developers.

Status Page

https://status.cm.com

Recent Incidents (Last 24 Hours)

Last refresh: 2026-06-28 09:22 UTC (54m ago)

Degraded performance Voice APIs and downstream services

Resolved

This incident has been resolved.

Incident

Location: —

Started: 2026-06-27 09:49 UTC (1d ago)

Updated: 2026-06-27 11:48 UTC (22h ago)

Resolved: 2026-06-27 11:48 UTC (22h ago)

2026-06-27 11:18 UTC (22h ago) : A fix has been implemented and we are monitoring the results.

2026-06-27 10:26 UTC (23h ago) : Our Voice and Network Engineers are continuing to investigate this issue.

2026-06-27 09:49 UTC (1d ago) : We have confirmed reports of issues with our Voice APIs, apps and downstream services: Service Cloud Native Voice and HALO Voice (upon transfers to human agents) Engineers are investigating the issue. We will provide updates in 30 minutes or as events warrant.