Bandwidth

Communication

Website

Resolving…

Description

Bandwidth is a communications platform that provides VoIP, messaging, and emergency services APIs for businesses. It offers voice, SMS, and 911 connectivity for applications and contact centers.

Status Page

https://status.bandwidth.com/

Recent Incidents (Last 24 Hours)

Last refresh: 2026-08-20 22:55 UTC (1h ago)

Off Net Port Order Delays

Resolved

This incident has been resolved.

Incident

Location: —

Started: 2026-08-20 14:05 UTC (9h ago)

Updated: 2026-08-20 21:39 UTC (2h ago)

Resolved: 2026-08-20 21:39 UTC (2h ago)

2026-08-20 18:10 UTC (5h ago) : Teams are observing expected port order behavior. We will monitor for stability.

2026-08-20 14:05 UTC (9h ago) : Bandwidth teams have identified an off-network incident impacting the timely activation of port orders for some off net numbers. These orders may not activate at the expected time. Teams are working with the impacted carrier to bring about expected order activations.

Bandwidth App Incident - 10DLC Campaign Visibility

Resolved

This incident has been resolved.

Incident

Location: —

Started: 2026-08-20 12:17 UTC (11h ago)

Updated: 2026-08-20 13:13 UTC (10h ago)

Resolved: 2026-08-20 13:13 UTC (10h ago)

2026-08-20 12:55 UTC (11h ago) : Teams have identified the source of this incident and are working to restore expected visibility.

2026-08-20 12:17 UTC (11h ago) : Bandwidth teams are investigating an incident impacting the visibility of some 10DLC campaigns in the App Store teams are working to restore expected App and campaign behavior

Messaging Maintenance - MMS

Resolved

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident

Location: —

Started: 2026-08-14 17:31 UTC (6d ago)

Updated: 2026-08-20 12:06 UTC (11h ago)

Resolved: 2026-08-20 12:06 UTC (11h ago)

2026-08-20 03:00 UTC (20h ago) : Maintenance will begin as scheduled in 60 minutes.

2026-08-14 17:31 UTC (6d ago) : Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS messages.

Messaging Maintenance - Toll-Free MMS/SMS

Resolved

Maintenance will begin as scheduled in 60 minutes.

Incident

Location: —

Started: 2026-07-10 20:01 UTC (Jul 10, 2026)

Updated: 2026-08-20 02:00 UTC (21h ago)

Resolved: 2026-08-20 02:00 UTC (21h ago)

2026-07-10 20:01 UTC (Jul 10, 2026) : Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.