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White Label Communications

Communication
Resolving…
Description
White Label Communications provides private-label unified communications and VoIP solutions for resellers and service providers. It offers branded voice, messaging, and collaboration products that partners can sell to business customers with centralized provisioning and support.
Recent Incidents (Last 24 Hours)
Last refresh: 2026-09-17 02:27 UTC (1h ago)

Boomea Call center and Queue routing

Resolved

This incident is being noted as resolved. Please contact support if there are any continued issues.

Incident
Location:
Started: 2026-09-16 13:34 UTC (13h ago)
Updated: 2026-09-17 02:33 UTC (56m ago)
Resolved: 2026-09-17 02:33 UTC (56m ago)
2026-09-16 20:19 UTC (7h ago) : We are seeing service restored. If you are still having issues with any agents, please contact support. We will be performing queue restarts this evening. If you have any questions, please contact us.
2026-09-16 18:33 UTC (8h ago) : The support team has an available correction for any partners still experiencing issues with the call center. Please contact [email protected] for assistance.
2026-09-16 17:30 UTC (9h ago) : The issue has been identified and a fix is being worked on. If you have agents unable to log in at this time please provide the account and impacted users to the support team.