Ciptex

Communication

Website

Resolving…

Description

Ciptex is a telecommunications and connectivity provider that offers voice, SIP, and unified communications services for businesses.

Status Page

https://status.ciptex.com

Recent Incidents (Last 24 Hours)

Last refresh: 2026-09-17 00:03 UTC (48m ago)

Twilio - Inbound SIP Calls With OPUS Codec Only Blocked

Resolved

Twilio engineers have monitored the fix and confirmed the issue with Twilio Programmable Voice SIP interfaces and OPUS code has been resolved. All services are now operating normally at this time.

Incident

Location: —

Started: 2026-09-15 20:13 UTC (1d ago)

Updated: 2026-09-16 01:35 UTC (23h ago)

Resolved: 2026-09-15 23:02 UTC (1d ago)

2026-09-15 23:02 UTC (1d ago) : Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

2026-09-15 22:28 UTC (1d ago) : Twilio engineers have implemented a fix and are monitoring system performance. We will provide another update in 2 hours or as soon as more information becomes available.

2026-09-15 20:17 UTC (1d ago) : Twilio have identified an issue whereby some calls made to Twilio using Programmable Voice SIP interfaces and OPUS codec may unexpectedly be rejected. Customers may see a SIP 488 responses for those requests. The Twilio engineering team is working on a fix. We will provide another update in 2 hours or as soon as more information becomes available.