Ciptex

Communication

Website

Resolving…

Description

Ciptex is a telecommunications and connectivity provider that offers voice, SIP, and unified communications services for businesses.

Status Page

https://status.ciptex.com

Recent Incidents (Last 24 Hours)

Last refresh: 2026-09-16 00:41 UTC (21m ago)

Twilio - Inbound SIP Calls With OPUS Codec Only Blocked

Resolved

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Incident

Location: —

Started: 2026-09-15 20:13 UTC (4h ago)

Updated: 2026-09-15 23:02 UTC (2h ago)

Resolved: 2026-09-15 23:02 UTC (2h ago)

2026-09-15 22:28 UTC (2h ago) : Twilio engineers have implemented a fix and are monitoring system performance. We will provide another update in 2 hours or as soon as more information becomes available.

2026-09-15 20:17 UTC (4h ago) : Twilio have identified an issue whereby some calls made to Twilio using Programmable Voice SIP interfaces and OPUS codec may unexpectedly be rejected. Customers may see a SIP 488 responses for those requests. The Twilio engineering team is working on a fix. We will provide another update in 2 hours or as soon as more information becomes available.

2026-09-15 20:13 UTC (4h ago) : We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Twilio - Video Room Settings Not Loading

Resolved

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Incident

Location: —

Started: 2026-09-15 15:42 UTC (9h ago)

Updated: 2026-09-15 17:09 UTC (7h ago)

Resolved: 2026-09-15 17:09 UTC (7h ago)

2026-09-15 15:44 UTC (9h ago) : Twilio are currently investigating an issue where the Video Room Settings page is failing to load for users within 1Console. Their engineering team is actively looking into the root cause. We will provide an update in 1 hour or as soon as more information becomes available.

2026-09-15 15:42 UTC (9h ago) : We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.