Mitto

Communication

Website

Resolving…

Description

Mitto is an omnichannel messaging platform that enables businesses to send SMS, WhatsApp, Viber, and other messaging channels. It provides APIs, no-code dashboard, marketing campaigns, and two-way conversations for customer support and notifications.

Status Page

https://status.mitto.ch

Active Incidents

Last refresh: 2026-08-19 23:47 UTC (7m ago)

[ONGOING] MITTO'S INCIDENT NOTIFICATION

Monitoring

Service Impact: *Outage ongoing in Data Center*. Start: 2026-08-15 05:10 CEST End: Ongoing Description: Cooling system failure due to a leak in the chilled water system. Service Status There is customer impact. Temperatures are affected, with the highest now at 50 degrees Celsius. The leak has been closed up and chiller water is refilling. Customers in the affected data halls are advised to rev...

Incident

Location: —

Started: 2026-08-15 04:02 UTC (4d ago)

Updated: 2026-08-16 10:56 UTC (3d ago)

Resolved: N/A

2026-08-16 08:09 UTC (3d ago) : We have not seen any active issues up to this point, all systems are fully operational. Our team will continue to monitor all services closely.

2026-08-16 01:05 UTC (3d ago) : We are continuing to monitor for any further issues.

2026-08-15 19:19 UTC (4d ago) : Service Restoration Update - 15 Aug 2026 – 9:11 Service has been tentatively restored at our Equinix datacentre, and message delivery is now resuming. Our teams continue to monitor the environment closely and are working through the remaining message backlog. We will provide further updates as stability is confirmed. We appreciate your patience and understanding while we work to fully restore t...

NOTIFICATION - Philippines Smart Communications – Handset DLR

Monitoring

Please be informed that effective 16 August 2026, Smart Communications (Philippines) will no longer support handset Delivery Receipts (DLRs). SMS traffic will continue to be delivered normally. No action is required from customers. We appreciate your understanding. Mitto Support Team

Incident

Location: Philippines (PH)

Started: 2026-08-14 09:45 UTC (5d ago)

Updated: 2026-08-16 08:15 UTC (3d ago)

Resolved: N/A

2026-08-14 09:45 UTC (5d ago) : Scheduled for Aug 16, 2026 Please be informed that effective 16 August 2026, Smart Communications (Philippines) will no longer support handset Delivery Receipts (DLRs). SMS traffic will continue to be delivered normally. No action is required from customers. We appreciate your understanding. Mitto Support Team

DELIVERY DEGRADATION Marshall Islands, MINTA (551-01)

Investigating

Please be advised that currently there is a degradation in delivery to Marshall Islands, MINTA (551-01). You may experience irregular delivery and inconsistent delivery times when sending to the specified network. Our dedicated team is working with the MNO to resolve the situation at hand; no estimated time of resolution can be provided yet. Start: 2026-05-15 12:30 CEST End: Ongoing Thank you f...

Incident

Location: —

Started: 2026-07-22 12:07 UTC (28d ago)

Updated: 2026-08-15 04:10 UTC (4d ago)

Resolved: N/A

[ONGOING] Mitto Dashboard - user password reset

Monitoring

To further enhance the security of the Mitto Dashboard, we will introduce an important update. Starting from June 23rd 2026. All users will be required to set a new password before they can log in to the platform. This change is mandatory and is part of our ongoing efforts to improve account protection and platform security. What you need to do: • Access the Mitto Dashboard login page • Follow ...

Incident

Location: —

Started: 2026-06-04 08:07 UTC (Jun 04, 2026)

Updated: 2026-06-25 14:15 UTC (Jun 25, 2026)

Resolved: N/A

2026-06-04 08:07 UTC (Jun 04, 2026) : To further enhance the security of the Mitto Dashboard, we will be introducing an important security update. Starting from June 23rd 2026. All users will be required to set a new password before they can log in to the platform. This change is mandatory and is part of our ongoing efforts to improve account protection and platform security. What you need to do: • Access the Mitto Dashboard login ...