NUACOM
Communication
Resolving…
Issues with incoming audio on calls
ResolvedResolved — The outgoing call issue affecting select accounts has been fully resolved. The root cause has been identified and an internal investigation is ongoing to prevent recurrence. We apologise for the disruption caused.
Location:
—
Started:
2026-07-06 08:34 UTC
(11h ago)
Updated:
2026-07-06 11:07 UTC
(8h ago)
Resolved:
2026-07-06 11:07 UTC
(8h ago)
2026-07-06 09:34 UTC
(10h ago)
:
A fix has been implemented and we are monitoring the results.
2026-07-06 08:36 UTC
(11h ago)
:
The issue has been identified and a fix is currently being applied. We will post a further update once the service has been fully restored.
2026-07-06 08:34 UTC
(11h ago)
:
Small number of accounts may experience issues with incoming audio