Maintenance - Changes to webhooks for Incoming messages

Issues with incoming audio on calls

Multiple Locations - Planned Maintenance of Network Infrastructure

Planned database maintenance

Multiple Locations - Planned Maintenance of Network Infrastructure

EU Region-locked - Planned Maintenance of Database Infrastructure

Maintenance Notification: Release 9.8.9 Self Service Provisioning Impact

Email Service Interruption

SSL certificate renewal of api2.infobip.com

[ViaNett] Unscheduled disturbance

Email service disruption

JustCall Scheduled Maintenance — Sunday, July 5th 2026

RACE ESign - V3 Api & App Instability

SMS Delivery Failures from Twilio to Natcom Haiti

Planned database maintenance

Chat & Messaging - API (Europe) Maintenance

Vietnam SMS Carrier Partner Maintenance

Chat & Messaging - API (Asia) Maintenance

Join.me, GoToMyPC, Pro and Central - Login Issues

Join.me, GoToMyPC, Pro and Central - Login Issues

On Call Engineers are Investigating an issue with Messaging Insights filtering

Scheduled Maintenance – Full Platform Downtime

Sinch Scheduled Maintenance - Elastic SIP Trunking - final 603+ deployment

Czech Republic Voice Carrier Partner Maintenance

Czech Republic Voice Carrier Partner Maintenance

[Orange][Reunion] Unscheduled disturbance

SMS Delivery Delays and Failures from Twilio to Orange Ivory Coast

Zoom FileServer Release: July, 2026 (No Operational Impact)

Delivery Issue Mayotte - Orange Mayotte

Delivery Issue Reunion - Orange Reunion

Planned Maintenance - No Downtime

Segment - Criteo Audience destinations are experiencing an outage

API.cm.com- API Errors June 30th

Dubber Payments Incident

US SMS Carrier Maintenance - Small US Carriers

Messaging Maintenance - Toll Free SMS

Scheduled Carrier Maintenance - Small U.S. carriers Short Code (Route 1&2) SMS

Viirtue Scheduled Maintenance 07/02 - Las Vegas Datacenter

Service Degradation Affecting Meta integration for Zoom.

Cluster Manager Update

SMS Delivery Delays from a Subset of Twilio Alphanumeric Numbers to Airtel Niger

Planned Maintenance - No Downtime

SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Altice Dominican Republic

Error When Adding Users

Delivery Issue Dominican Republic - Altice

GoTo Connect - inbound/outbound call failures

GoTo Connect - inbound/outbound call failures

Calix Cloud Infrastructure Maintenance - International

VoIP Services

Calls Disconnecting Shortly After Connection

Global (Europe) - Planned Maintenance of Database Infrastructure

[Denmark][TDC] Unscheduled disturbance

Global (Europe) - Planned Maintenance of Database Infrastructure

SSL certificate renewal of api3.infobip.com

Scheduled Maintenance: General Numbers Management & Purchase

Unscheduled disturbance towards TDC Denmark

Incident Report – Email Delivery Failure

Multiple Locations - Planned Infrastructure Migration of Database Servers - Part 5

Multiple Locations - Planned Infrastructure Migration of Database Servers - Part 4

Multiple Locations - Planned Infrastructure Migration of Database Servers - Part 3

Multiple Locations - Planned Infrastructure Migration of Database Servers - Part 2

Multiple Locations - Planned Infrastructure Migration of Database Servers - Part 1

Messaging Maintenance - Toll-Free MMS/SMS

Network Maintenance

[Denmark][TDC] Unscheduled disturbance

10 Tennyson Street, St Kilda

Delivery Issue Denmark - Nuuday

Service Degradation Affecting Meta integration for Zoom.

Message Insights - Service Interuption

Sinch Scheduled Maintenance - Elastic SIP Trunking - July release

Manutenção programada: Serviço de Processamento de Mensagens

Decommissioning Costa Rica Audio conferencing number

Chat & Messaging - API (North America) Maintenance

Zoom Support Maintenance (July 18, 2026)

Scheduled Zoom Software Quarterly Lifecycle Update (8/1/2026)

Service Degradation Affecting ZoomMate Schedule Task

Toll Free Porting Delays

Zoom Support Maintenance (July 10, 2026)

Automated Alert: No Customer Impact

High Number of 500s Returned by Pied-Piper-Api Due to Elasticsearch Timeouts

Multiple Suburbs

Messaging Maintenance - Toll Free MMS

Messaging Maintenance - Toll Free SMS

Maintenance Notification: Call Processing AU2

Bandwidth Dashboard Maintenance

SMS Delivery Failures from Twilio to Globul Bulgaria

Maintenance Notification: Call Processing AU3

Nextiva Contact Center Login Issues

Ticketing - Scanning incidents - Museum & Parks

Maintenance Notification: Call Processing AU1

Scheduled Maintenance – Email & Campaigns

GoTo Connect - inbound/outbound call failures

GoTo Connect - inbound/outbound call failures

Turkey - Planned Maintenance of Network Infrastructure

Messages Queued as 'Processed'

Auth database maintenance

Delays in CEP trigger automations

Calix Cloud Infrastructure Maintenance - International

Emails not being sent from Partner Portal and Control Center

Network Maintenance

Global (Europe) - Mobile Push Notifications Degradation

Inbound/Outbound Calling Potentially Impacted

MMS Delivery Incident - Verizon Wireless

Even Though the AU Sender Ids Were Registered With Acma and Shared Across the Sub Accounts Sms Are Delivered as Unverified From Today

Conversation Intelligence Is Not Processing Conversations and Will Have Delays Running Operators

Remind Rostering & Data Processing Delays

File Type Sources Failing to Update

Scheduled Software Release - July 14th, 2026 17:00 - 20:00 PT / July 15th, 2026 00:00 - 03:00 UTC (3 hours)

SMS Delivery Delays and Failures from Twilio Phone Numbers to Yettel Bulgaria

8x8 Admin Console Devices page will not load

Infrastructure Updates on US server

AU Market Service Reminder

Port Order Delays

Delivery Issue Reunion - Orange

Delivery Issue Mayotte - Orange Mayotte

Dubber Pause/Resume Functionality in MS Teams

Sinch Scheduled Maintenance: Verification API

Sinch Scheduled Maintenance - Voice API (EU regions)

Dash CDR Delays

Scheduled Carrier Partner Maintenance - 10DLC SMS

SIP certificates rotation on the Pexip Service

Global (Europe) - Planned Infrastructure Migration of Database Servers

UCaaS: Realtime Queue Status Dashboard Not Updating

Chat & Messaging - API (Europe) Maintenance

Chat & Messaging - API (Asia) Maintenance

SSL certificate renewal of *.api-ny2.infobip.com

SMS Delivery Delays from Twilio Phone Numbers to Tigo Paraguay

Transcript Partner Outage

Delivery Issue Paraguay - Tigo

Intermittent chat functionality issues

Connectivity Issues in Inuvik

Agent Inbox - Delay in incoming/outgoing traffic

SMS Delivery Delays from Twilio Phone Numbers to Smart Cambodia

Advanced Insights unavailable

Investigating a Potential Issue

Notifications (Europe) Maintenance

Issues Accessing IAM Pages in the Twilio Console

Notifications (Asia) Maintenance

Chat & Messaging - API (North America) Maintenance

Sinch Internal Maintenance - MMS

Sinch Engage Classic – WhatsApp Messaging Disruption

Issues Accessing the Subaccounts Tab in Voice Insights

Service Degradation Affecting Zoom Voice Agent Service.

Investigating a Potential Issue

Pay - Docdata Payments infrastructure improvements

SMS Delivery Delays and Failures from Twilio to Access Malawi

Chat & Messaging - Websocket (Europe) Maintenance

Chat & Messaging - Websocket (Asia) Maintenance

GatewayAPI database maintenance

US SMS Carrier Maintenance - Small US Carriers

Database Maintenance

SMS Delivery Delays from Twilio to Telefonica El Salvador

Degraded performance Voice APIs and downstream services

LogMeIn Rescue, GoToAssist Remote Support v5, LogMeIn Central & Pro - Vendor Maintenance

LogMeIn Rescue, GoToAssist Remote Support v5, LogMeIn Central & Pro - Vendor Maintenance

Scheduled Database Maintenance

Twilio - Intermittent 503 Errors at the Message Send Endpoint

Intermittent 503 Errors at the Message Send Endpoint

SMS Delivery Failures from Twilio to Multiple Networks in Multiple Countries in the Middle East

Customer Service Line - Inbound & Outbound Calling Impairment

Bot Delays and Failures

Spotify Login not working

Customer Dashboard - Conversation API

Notifications (North America) Maintenance

Chat & Messaging - Websocket (North America) Maintenance

Service Degredation - XMS - US

SMS Channel Degradation

Scheduled Update to Prompt versions for Clients (June 25, 2026)

Scheduled Update to Slow versions for Clients (June 25, 2026)

Multiple Sites

Discord Outage - Guilds Unavailability (9bm86bnmfhfr)

Potential disruption to Fire (Automatic)

MessageBird - unable to send outbound replies PROD 1

Intermittent Issues with Inbound Message Status Updates Across Multiple Channels

Oscilação no desempenho da tela de Atendimentos

Twilio - Engineers are Investigating Issues with a Subset of Pages in Console

Engineers are Investigating Issues with a Subset of Pages in Console

SMS Delivery Delays and Failures from Twilio to Orange Botswana

SMS messages marked as "Sending"

Carrier Partner Incident - Short Code (Route 1) MMS Delivery Receipt Latency

Back End Database Maintenance

Bandwidth App Provisioning Incident

PBX Pro - US-Mountain Region - Platform Maintenance 4 of 4

HubSpot is unavailable for some customers

Maintenance Notification: Release 9.8.8 Self Service Provisioning Impact

Retroactive Incident: Twilio Verify API Affected

Global (Europe) - Multiple services degradation

Delayed video podcast processing

*.httpsms.api.sinch.com SSL Cert Update

7.12.0 Release

Email Campaigns — Email Delivery Issue

GatewayAPI Maintenance

Production DB Maintenance

Planned Maintenance - XMS Traffic Database Upgrade

SSL certificate renewal of *.call-link.com

[LMCL WhatsApp] Emergency maintenance

Legacy Global Portal

Messaging Maintenance - Toll-Free MMS/SMS