Chat & Messaging - Websocket (Europe) Maintenance

Maintenance Datacenter Network | Maintenance du réseau du centre de données

Backend Database Maintenance

Chat & Messaging - API (North America) Maintenance

Chat & Messaging - Websocket (Asia) Maintenance

Boomea Call center and Queue routing

Taiwan SMS Carrier Partner Maintenance

Issue establishing voice call

SMS Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan

Incidente no carregamento da lista de mensagens

SMS Delivery Delays from Twilio to Orange Democratic Republic of the Congo

API Errors

7.18.0 Release

Gong connectivity issues

Bandwidth Local Market Impairment - 949 - Fayetteville, NC

SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello Cambodia

Google Pay Outage

[MyLink Engage][2026-09-23] Scheduled Maintenance

Bandwidth Local Market Impairment - 234 - Pittsburgh, PA

SMS Delivery Delays from Twilio to Etisalat Egypt

Udfordringer med udgående kald

SMS Delivery Delays from Twilio to Tigo Paraguay

Missing Data in Voice Insights / Console Subaccount Rollup

Notifications (Europe) Maintenance

Bandwidth Local Market Impairment - 920 - New Haven, CT

SSL certificate renewal of *.infobip.net

Chat & Messaging - Websocket (North America) Maintenance

Elevated API Error Rate

Delivery Issue Cambodia - Smart Axiata

Cisco Endpoints may fail to receive presentation after latest Cisco software update

Delivery Issue Paraguay - Tigo

Maintenance Notification: CR-SM250 - Self Service Provisioning Impact

NUMBER INTELLIGENCE PLATFORM PLANNED MAINTENANCE

SMS maintenance

[Romania] Unscheduled disturbance

Chat & Messaging - Websocket (Europe) Maintenance

Delay or Intermittent Issue for Salesforce Native / Salesforce Integrated Customers (All Data Center Affected)

Calix Cloud Infrastructure Maintenance - International Region

Outbound SMS Incident - T-Mobile

Zoom Phone Maintenance - SIN3 Data Center: October 8, 2026

Zoom Phone Maintenance - NRT3 Data Center: October 5, 2026

Planned Maintenance on the Knowledge Bases Service

Twilio - Inbound SIP Calls With OPUS Codec Only Blocked

Inbound SIP Calls With OPUS Codec Only Blocked

Zoom Phone Update: September 20, 2026 (No Operational Impact)

Infrastructure Maintenance on the San Jose (US2) PoP

Bandwidth App Incident - IP Adding

Zoom Phone Maintenance - CA01-YVR1 Data Center: September 21, 2026

Zoom Phone Maintenance - CA01-YYZ1 Data Center: September 17, 2026

Pages Not Accessible in Twilio Console

Scheduled Maintenance: Grand Rapids Infrastructure Network Upgrade

Scheduled Software Release - September 23rd, 2026, 17:00 - 20:00 PT / September 24th, 2026, 00:00 - 03:00 UTC (3 hours)

Twilio - Video Room Settings Not Loading

Video Room Settings Not Loading

Notifications (Asia) Maintenance

Some users with US toll-free or midwest toll numbers may have had trouble with new or ongoing calls

Notifications (North America) Maintenance

Sinch Maintenance - SSL Certificate Renewal

Session Unavailability

[InTouch][2026-09-17] Emergency Maintenance – SSL Certificate Renewal

Maintenance Notification: Release 9.9.2 Self Service Provisioning Impact

Czech Republic SMS Carrier Maintenance - T-Mobile

Zoom Virtual Agent Update: September 19, 2026 (No Operational Impact)

Zoom Contact Center Update: September 19, 2026 (No Operational Impact)

Campaigns - Campaigns page temporarily unavailable

In Person Payments - CCV connection issues

VoIP Services

EU Server: Essential maintenance will be carried out on the 30th of September 04:30am to to 06:00am BST

US Server: Essential maintenance will be carried out on Sunday the 27th of September 23:30pm to Monday the 28th 1:00am EST

Intermittent Call Recording Issue

SMS Delivery Receipt Delays from Twilio to MTN Swaziland

Bandwidth App Incident - Registration Center — Brand Creation

Chat & Messaging - API (Europe) Maintenance

Ukraine - Planned Maintenance of Network Infrastructure

Maintenance Service window for CGI s-eu.linkmobility.io API

Sinch Internal Maintenance - IN1 Network Infrastructure

Comms API retry failing intermittently

Viirtue Scheduled Maintenance 09/17/2026 - Apollo / SIP Trunk Cluster

Zoom Support Maintenance - Search Function: September 17, 2026

Platform Performance Issues: Some customers are experiencing platform slowness

Virgin Media Internet Connectivity Issues Affecting Customers

ES Market Service Reminder

Global (Europe) - Data Center Throughput Test

System-wide outage

Race ESign - Slowdown on processor

Maintenance Notification – API, HPP and Portal - CR: SM-208

Czech Republic Voice Carrier Partner Maintenance

Bandwidth Local Market Impairment - 974 - Rochester, NY

We will be undergoing scheduled maintenance during this time and are expecting minimal or no disruption.

Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML

US1 contact center network issues

Delivery Issue Bolivia - Tigo

LATA 248 - CLEC Market Outage - Richmond, VA

Scheduled Maintenance: Grand Rapids Infrastructure Network Upgrade

Advance Notice: Planned Infrastructure Work in Grand Rapids

SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries Across Europe and the Middle East

Voice Insights Console Dashboard Error

Media Proxy Latency High

SMS-Magic/ BeConversive Portal: Analytics Dashboard Blank Page Issue for US Data Center

Zoom Chat Update

TwiML Bins – Service Failures

Messaging Delivery Incident- AT&T

Scheduled Maintenance

Scheduled Maintenance

Investigating a Potential Issue

[2026-09-11] SMS Traffic to Austria – Delayed or Missing Messages

[2026-09-11][WebSMS] Service Disruption

Nextiva Contact Center Inbound Calling Issues

Fire offline

Services Unavailable

Services unavailable

Discord Outage - Guilds Unavailability (9bm86bnmfhfr)

Potential disruption to Fire (Automatic)

Services Slow / Not Responding

Fire Beta unavailable

Deploying improved slash commands

Changes to member caching

Potential disruption to Fire (Automatic)

EU Region-locked – Planned Maintenance of Database Infrastructure

Carrier Partner Incident - 10DLC - SMS Latency

Scheduled Maintenance – Email Gateway

HALO Voice - Service Disruption

Costa Rica SMS Carrier Maintenance - Telefonica

Renewal of SSL Certificates 2026-09-20 for c-eu/de.linkmobility.io, eu.linkmobility.io and c-eu/se.linkmobility.io

Bandwidth Local Market Impairment - 226 - Harrisburg, PA

FR Market Service Reminder

Issue with establishing voice calls

Czech Republic Voice Carrier Partner Maintenance

Scheduled Maintenance: Grand Rapids Infrastructure Network Upgrade

Service Degradation Affecting Zoom Phone, Zoom Contact Center and Zoom Meetings in Europe

Planned Maintenance - Downtime Expected

Zoom Phone Maintenance - EU02 - AMS4 Data Center: September 21, 2026

Zoom Phone Maintenance - EU01 - AMS2 Data Center: September 28, 2026

Sinch Scheduled Maintenance – Chatlayer Kafka Cluster (EU)

[Outremer Telecom] [Martinique, Guadeloupe and French Guiana ] Unscheduled disturbance

On Call Engineers are Investigating

SSO Login Issues with the Segment App

Bandwidth Local Market Impairment - 340 - DETROIT, M

Messaging Maintenance - Toll Free SMS

EU Region-locked - Planned Maintenance of Database Infrastructure

US SMS Carrier Maintenance - Small US Carriers

Bandwidth Local Market Impairment - 330 - Evansville, IN

Messaging Maintenance - Toll-Free MMS/SMS

Multiple Sites

Czech Republic Voice Carrier Partner Maintenance

Sinch Internal Maintenance - EU1 Network Infrastructure

Zambia Voice Carrier Partner Maintenance

Automated Alert: No Customer Impact

Service Degradation Affecting Zoom Services

Upcoming maintenance to Nextiva vFax service

EU Platform Service Disruption - Insights Reports Failing To Load Intermittently

Provisioning Status Not Being Available for Branded Calling

Bandwidth Local Market Impairment - 340 - Southfield, MI

[Kustomer Voice] Unable to Dial Outbound Calls - All PRODS

Sinch Internal Maintenance - US2 Network Infrastructure

Bandwidth Local Market Impairment - 636 - Fargo, ND

CM Platform - Verification Email delivery issues.

New Zealand Voice Carrier Partner Maintenance

Messaging Services Message Send Failures

Instabilidade no serviço de catálogo de produtos

Pro, Central, GoToAssist Remote Support v5 and LogMeIn Rescue - Elevated error rates

Pro, Central, GoToAssist Remote Support v5 and LogMeIn Rescue - Elevated error rates

Carrier Partner Incident - Short Code (Route 1) - SMS Latency

New Twilio Console – Voice 'Try It Out' Service Interruption

Sinch Internal Maintenance – Chatlayer Platform (South America region)

SSL certificate renewal of api2.infobip.com

Sinch Post-Incident Notification - Customer Dashboard

Sinch Internal Maintenance – Chatlayer Platform (EMEA region)

US1 - Site Degradation

Global (Europe) - WhatsApp Template creation issues

EU Posts Delayed – Essential Maintenance

Czech Republic Voice Carrier Partner Maintenance

Sinch Scheduled Maintenance - Elastic SIP Trunking- Call Routing Engine

Czech Republic Voice Carrier Partner Maintenance

Scheduled Software Release - September 8th, 2026 17:00 - 20:00 PT / September 9th, 2026 00:00 - 03:00 UTC (3 hours)

Kuwait SMS Carrier Maintenance - Zain

Viirtue Scheduled Maintenance 09/08: Apollo API

Slowness on help.8x8.com

Scheduled Maintenance – Email & Campaigns

SMS Delivery Delays from Twilio to Megafon Tajikistan

Sinch Scheduled Maintenance - Voice Calling

Poppulo Support Phone Line partially down - Not an Email or Signage outage

Port Order Delays - Toll Free Numbers

Connectivity issues

Connectivity issues

Twilio Messaging Services Was Degraded

Some HubSpot tools may be unavailable for some users

Some HubSpot tools may be unavailable for some users

Intermittent delays for some outbound messages

EU Server: Essential maintenance will be carried out on Thursday the 24th of September 5:00am to 6:00am BST

US Server: Essential maintenance will be carried out on Tuesday the 22nd of September 00:00am to 1:00am EST

kustomer.help Default Domain – Visibility Issue – ALL PRODs