ClickSend

Communication

Website

Resolving…

Description

ClickSend is a cloud communications platform that provides SMS, voice, email, and fax APIs for businesses. It offers global messaging, two-way SMS, and integrations for notifications, verification, and marketing.

Status Page

https://status.clicksend.com

Active Incidents

Last refresh: 2026-05-09 13:56 UTC (37m ago)

United Kingdom SMS - Degradation for inbound SMS towards Swedish and a subset of United Kingdom long virtual numbers

Investigating

We have identified that, in addition to the previously reported impact on United Kingdom Long Virtual Numbers (O2 network), a subset of Swedish virtual numbers is also experiencing inbound SMS delivery degradation. Affected messages may be delayed or fail to deliver when sent to these Swedish numbers. The issue appears to be consistent with the ongoing degradation observed across certain inboun...

Incident

Location: United Kingdom (GB)

Started: 2026-05-07 03:39 UTC (2d ago)

Updated: 2026-05-08 10:21 UTC (1d ago)

Resolved: N/A

2026-05-07 03:39 UTC (2d ago) : We are currently observing Inbound SMS delivery degradation for messages sending towards a subset of our United Kingdom Long Virtual Numbers affecting O2 network. You may experience failures or delays for Inbound SMS sending towards your subscribed United Kingdom Long Virtual Numbers affecting O2 network. We are working along with our partners to resolve the issue and will post an update as soo...