URL Inspection: https://gooddata.zendesk.com

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Technologies

Technologies Detected

Infrastructure & Network (8)

CDN	AWS CloudFront Amazon CloudFront is a fast content delivery network (CDN) service that securely delivers data, videos, applications, and APIs to customers globally with low latency and high transfer speeds.
Description: Amazon CloudFront is a fast content delivery network (CDN) service that securely delivers data, videos, applications, and APIs to customers globally with low latency and high transfer speeds. It integrates with AWS services and provides DDoS protection and SSL/TLS encryption. View full details
Evidence: • Subdomain cdn.zendesk.com: CNAME: Reverse DNS: d16cvnquvjw7pr.cloudfront.net • Subdomain cdn.zendesk.com: Reverse DNS: server-13-35-87-109.iad61.r.cloudfront.net

CDN	Cloudflare CDN Cloudflare CDN is a global content delivery network that accelerates and protects websites and applications.
Description: Cloudflare CDN is a global content delivery network that accelerates and protects websites and applications. It provides DDoS protection, SSL/TLS encryption, web performance optimization, and caching services through its worldwide network of data centers. View full details
Evidence: • Header Cf-Mitigated: challenge • Header Cf-Ray: 9ed91f7dc9b105bf-IAD • Header Server: cloudflare • Subdomain blog.zendesk.com: CNAME: Reverse DNS: blog.zendesk.com.cdn.cloudflare.net

DNS Provider	AWS Route53 Amazon Route 53 is a highly available and scalable cloud DNS web service from Amazon Web Services.
Description: Amazon Route 53 is a highly available and scalable cloud DNS web service from Amazon Web Services. It provides reliable domain name resolution, health checking, traffic routing, and integration with other AWS services like EC2, S3, and CloudFront. View full details
Evidence: • DNS Record NS: ns-1213.awsdns-23.org (root domain: zendesk.com) • DNS Record NS: ns-1858.awsdns-40.co.uk (root domain: zendesk.com) • DNS Record NS: ns-444.awsdns-55.com (root domain: zendesk.com) • DNS Record NS: ns-754.awsdns-30.net (root domain: zendesk.com) • DNS Record NS: ns-1218.awsdns-24.org ... and 11 more

Email Provider	Google Workspace Google Workspace (formerly G Suite) provides business email hosting using Gmail's infrastructure.
Description: Google Workspace (formerly G Suite) provides business email hosting using Gmail's infrastructure. It offers custom domain email addresses, large storage capacity, advanced spam filtering, and integration with Google's productivity suite. View full details
Evidence: • DNS Record MX: aspmx.l.google.com (root domain: zendesk.com) • DNS Record MX: alt1.aspmx.l.google.com (root domain: zendesk.com) • DNS Record MX: alt2.aspmx.l.google.com (root domain: zendesk.com) • DNS Record MX: aspmx2.googlemail.com (root domain: zendesk.com) • Subdomain docs.zendesk.com: CNAME: Reverse DNS: ghs.google.com

Email Provider	Mimecast Mimecast is a cloud-based email security and continuity service that provides email archiving, threat protection, data loss prevention, and business continuity for enterprise email systems.
Description: Mimecast is a cloud-based email security and continuity service that provides email archiving, threat protection, data loss prevention, and business continuity for enterprise email systems. View full details
Evidence: • DNS Record MX: us-smtp-inbound-2.mimecast.com (root domain: zendesk.com) • DNS Record MX: us-smtp-inbound-1.mimecast.com (root domain: zendesk.com)

Infrastructure	Jamf Jamf is an Apple enterprise management platform that helps organizations manage, secure, and deploy Apple devices (Mac, iPhone, iPad) in enterprise environments.
Description: Jamf is an Apple enterprise management platform that helps organizations manage, secure, and deploy Apple devices (Mac, iPhone, iPad) in enterprise environments. It provides device management, security policies, and app distribution for Apple device fleets. View full details
Evidence: • DNS Record TXT: jamf-site-verification=03ryvTnFRg7t7K1fdvusNQ (root domain: zendesk.com)

Registrar	MarkMonitor MarkMonitor is a domain registrar and brand protection company that specializes in enterprise domain management and brand security.
Description: MarkMonitor is a domain registrar and brand protection company that specializes in enterprise domain management and brand security. It provides domain registration, domain portfolio management, brand monitoring, and anti-counterfeiting services for large corporations. View full details
Evidence: • WHOIS Registrar: MarkMonitor Inc. MarkMonitor, Inc.

Storage	Box Box is a cloud content management and file sharing service designed for businesses.
Description: Box is a cloud content management and file sharing service designed for businesses. It provides secure file storage, collaboration tools, workflow automation, and enterprise-grade security features to help organizations manage and share content securely. View full details
Evidence: • DNS Record TXT: box-domain-verification=a9056151b8e911fcdba552e791c9b4d8b8cc2f16d1bf5e9eced4abfcf3d32a30 (root domain: zendesk.com)

Analytics & Marketing (4)

Analytics	GoodData GoodData is a cloud-based analytics and business intelligence platform that helps organizations build data products, embed analytics into applications, and deliver insights to teams and customers.
Description: GoodData is a cloud-based analytics and business intelligence platform that helps organizations build data products, embed analytics into applications, and deliver insights to teams and customers. It provides data visualization, reporting, and embedded analytics capabilities. View full details
Evidence: • Subdomain analytics.zendesk.com: CNAME: Reverse DNS: secure.gooddata.com

Analytics	Segment Segment is a customer data platform (CDP) that helps businesses collect, clean, and route customer data to various analytics and marketing tools.
Description: Segment is a customer data platform (CDP) that helps businesses collect, clean, and route customer data to various analytics and marketing tools. It provides a single API to collect data from multiple sources and send it to hundreds of destinations, simplifying data infrastructure. View full details
Evidence: • DNS Record TXT: segment-site-verification=GEXWlzlTT3BdxCVHHD6RoG5BBa6eRlcg (root domain: zendesk.com)

Marketing	Adobe Marketo Adobe Marketo Engage (formerly Marketo) is a marketing automation platform that helps businesses automate marketing campaigns, nurture leads, and measure marketing ROI.
Description: Adobe Marketo Engage (formerly Marketo) is a marketing automation platform that helps businesses automate marketing campaigns, nurture leads, and measure marketing ROI. It provides email marketing, lead management, account-based marketing, and analytics tools for B2B marketers. View full details
Evidence: • Subdomain info.zendesk.com: CNAME: Reverse DNS: zendesk00.mktoweb.com

Marketing	HubSpot HubSpot is an all-in-one inbound marketing, sales, and customer service platform.
Description: HubSpot is an all-in-one inbound marketing, sales, and customer service platform. It provides tools for content management, email marketing, CRM, sales automation, and customer service, helping businesses attract, engage, and delight customers. View full details
Evidence: • DNS Record TXT: hubspot-developer-verification=NmFlNmZmNWEtYWFkMS00NjFhLWIzNDEtMGE1ZTMxZDNkY2Y2 (root domain: zendesk.com) • DNS Record TXT: hubspot-developer-verification=YmRjZTlhZTItZmRhNy00ZjZhLWFhZTYtMDVlNzIwMmM2ZDgx (root domain: zendesk.com)

Social & Communication (2)

Collaboration	InSided InSided is a customer community and engagement platform that helps businesses build online communities for customer support, feedback, and engagement.
Description: InSided is a customer community and engagement platform that helps businesses build online communities for customer support, feedback, and engagement. It provides community forums, knowledge bases, and customer engagement tools to improve customer satisfaction and reduce support costs. View full details
Evidence: • Subdomain community.zendesk.com: CNAME: Reverse DNS: zendesk2-en-community.insided.com

Collaboration	Miro Miro is an online collaborative whiteboard platform that enables teams to work together visually.
Description: Miro is an online collaborative whiteboard platform that enables teams to work together visually. It provides infinite canvas space, templates, and tools for brainstorming, planning, design, and collaboration, making it popular for remote teams and workshops. View full details
Evidence: • DNS Record TXT: miro-verification=3673a7d2bed1d9d95363960b5842c237312cf42a (root domain: zendesk.com)

AI & Services (1)

AI	OpenAI OpenAI is an AI research company that develops advanced artificial intelligence systems including GPT (Generative Pre-trained Transformer) models and DALL-E.
Description: OpenAI is an AI research company that develops advanced artificial intelligence systems including GPT (Generative Pre-trained Transformer) models and DALL-E. It provides API access to powerful AI models for text generation, image generation, and other AI capabilities for developers and businesses. View full details
Evidence: • DNS Record TXT: openai-domain-verification=dv-cKgK7AWQErYbWivKlTNsL7qJ (root domain: zendesk.com)

Security & Privacy (2)

Privacy	OneTrust OneTrust is a comprehensive privacy, security, and governance platform that helps businesses manage privacy compliance, data protection, and risk management.
Description: OneTrust is a comprehensive privacy, security, and governance platform that helps businesses manage privacy compliance, data protection, and risk management. It provides cookie consent management, privacy impact assessments, data mapping, and compliance automation for GDPR, CCPA, and other regulations. View full details
Evidence: • DNS Record TXT: onetrust-domain-verification=8cfd00023e5b4b53836b5be310a416cd (root domain: zendesk.com)

Security	Cloudflare NEL Monitoring Cloudflare NEL Monitoring is a service that helps organizations monitor and analyze Network Error Logging (NEL) reports.
Description: Cloudflare NEL Monitoring is a service that helps organizations monitor and analyze Network Error Logging (NEL) reports. It provides NEL reporting and analysis tools to help organizations monitor network errors, identify connectivity issues, and improve network reliability and performance. View full details
Evidence: • Header Report-To: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=2iWLI3%2B%2BW7ABoOd1XY6k%2FNua2jjj9ljwu7dPyu26um9%2FMgUH94ZMcTj70WcyWozgpkeTOM0X6GDCBnrSG5vR5YpLbTWMc10tmLFG6PckahQ%2BTc%2FYP6WvuFGALPScq7E%2FDrbCpUcz"}],"group":"cf-nel","max_age":604800}

SSL & Certificates (1)

Certificate Authority	Let's Encrypt Let's Encrypt is a free, automated, and open certificate authority run by the Internet Security Research Group (ISRG).
Description: Let's Encrypt is a free, automated, and open certificate authority run by the Internet Security Research Group (ISRG). It provides free SSL/TLS certificates to enable encrypted HTTPS on websites, making web security accessible to everyone. It's one of the most widely used certificate authorities globally. View full details
Evidence: • SSL Certificate Issuer: C=US, O=Let's Encrypt, CN=E7

Other (22)

Business	Neat Pulse Neat Pulse is a business intelligence and analytics platform that helps organizations track and analyze business metrics.
Description: Neat Pulse is a business intelligence and analytics platform that helps organizations track and analyze business metrics. It provides dashboards, reporting tools, and data visualization to help businesses make data-driven decisions and monitor key performance indicators. View full details
Evidence: • DNS Record TXT: neat-pulse-domain-verification-VvrqZ7N=34d3bfcf-c556-4b05-a643-2019e0b08983 (root domain: zendesk.com)

Cloud	AWS AWS (Amazon Web Services) is Amazon's cloud computing platform that provides a wide range of cloud services including computing, storage, databases, networking, analytics, machine learning, and more.
Description: AWS (Amazon Web Services) is Amazon's cloud computing platform that provides a wide range of cloud services including computing, storage, databases, networking, analytics, machine learning, and more. It's one of the leading cloud infrastructure providers globally. View full details
Evidence: • IP 13.35.87.109 → ASN 16509 (Amazon) • Subdomain mail.zendesk.com: Reverse DNS: ec2-3-211-161-173.compute-1.amazonaws.com

Cloud	AWS EC2 AWS EC2 (Elastic Compute Cloud) is Amazon's scalable cloud computing service that provides resizable compute capacity in the cloud.
Description: AWS EC2 (Elastic Compute Cloud) is Amazon's scalable cloud computing service that provides resizable compute capacity in the cloud. It allows users to launch virtual servers (instances) on demand, configure security and networking, and scale capacity up or down based on demand. View full details
Evidence: • Subdomain mail.zendesk.com: Reverse DNS: ec2-3-211-161-173.compute-1.amazonaws.com

Cloud	Cloudflare Cloudflare is a global cloud services provider that offers CDN, DDoS protection, DNS, security, and performance optimization services. Active incidents
Description: Cloudflare is a global cloud services provider that offers CDN, DDoS protection, DNS, security, and performance optimization services. It helps websites and applications improve speed, security, and reliability through its global network of data centers. View full details
Evidence: • IP 216.198.53.11 → ASN 209242 (Cloudflare) • IP 162.159.128.7 → ASN 13335 (Cloudflare)

Cloud	Google Network Google Network is Google's global network infrastructure of front-end and edge servers that deliver search, Gmail, YouTube, and other Google services to users worldwide.
Description: Google Network is Google's global network infrastructure of front-end and edge servers that deliver search, Gmail, YouTube, and other Google services to users worldwide. View full details
Evidence: • Subdomain docs.zendesk.com: Reverse DNS: yuiadrs-in-f121.1e100.net

Cloud	Microsoft Microsoft is a multinational technology company that develops and licenses software, cloud services, and hardware products.
Description: Microsoft is a multinational technology company that develops and licenses software, cloud services, and hardware products. It provides operating systems, productivity applications, cloud computing, and enterprise technology solutions. View full details
Evidence: • DNS Record TXT: MS=ms87052054 (root domain: zendesk.com) • DNS Record TXT: MS=ms91445911 (root domain: zendesk.com)

Customer Support	Zendesk Zendesk is a customer service and support platform that provides ticketing systems, help desk software, and customer communication tools.
Description: Zendesk is a customer service and support platform that provides ticketing systems, help desk software, and customer communication tools. It helps businesses manage customer support requests, provide multichannel support, and improve customer satisfaction through organized support workflows. View full details
Evidence: • Subdomain developers.zendesk.com: CNAME: Reverse DNS: developer.zendesk.com • DNS Record TXT (SPF): v=spf1 include:mail.zendesk.com ~all • DNS Record TXT (SPF): v=spf1 ip4:103.151.192.0/23 ip4:104.43.243.237 ip4:149.97.173.180 ip4:163.116.128.0/17 ip4:170.10.128.0/24 ip4:170.10.129.0/24 ip4:170.10.132.56/29 ip4:170.10.132.64/29 ip4:170.10.133.0/24 ip4:18.194.95.56 ip4:18.198.96.88 include:_spf1.zendesk.com ~all (root domain: zendesk.com)

Database	MongoDB MongoDB is a NoSQL document database that provides flexible, scalable data storage for modern applications.
Description: MongoDB is a NoSQL document database that provides flexible, scalable data storage for modern applications. MongoDB Atlas is the cloud-hosted version that offers database-as-a-service with automatic scaling, backup, and monitoring, making it easy to deploy and manage MongoDB databases. View full details
Evidence: • DNS Record TXT: mongodb-site-verification=e30FUzWMBmdMTeKqSkHvbokTve6pZOvw (root domain: zendesk.com) • DNS Record TXT: mongodb-site-verification=yDpxj8ExSlalPAMCJ8OgGqccAE3RKtjy (root domain: zendesk.com)

Design	Adobe Adobe is a multinational software company known for its creative, marketing, and document management software.
Description: Adobe is a multinational software company known for its creative, marketing, and document management software. It provides industry-leading tools like Photoshop, Illustrator, Premiere Pro, and Acrobat, along with cloud services and digital experience platforms for creative professionals and businesses. View full details
Evidence: • DNS Record TXT: adobe-idp-site-verification=f87b90e3b016c68095df9b01c1339e70eaeb158b9517711d3c483357c52e2e9d (root domain: zendesk.com) • DNS Record TXT: adobe-idp-site-verification=fbc17c835736a1814a7f09390192ce1da750205f984fa2e7582277ae8ceb1cb2 (root domain: zendesk.com)

Design	Canva Canva is a graphic design platform that allows users to create visual content using drag-and-drop tools and templates.
Description: Canva is a graphic design platform that allows users to create visual content using drag-and-drop tools and templates. It provides tools for creating social media graphics, presentations, posters, documents, and other visual content, making design accessible to non-designers. View full details
Evidence: • DNS Record TXT: canva-site-verification=U1b9IGcuRrxhapP7GzJMAw (root domain: zendesk.com)

Design	Figma Figma is a collaborative design tool that allows teams to create, prototype, and collaborate on designs in real-time.
Description: Figma is a collaborative design tool that allows teams to create, prototype, and collaborate on designs in real-time. It's a browser-based design platform that enables designers and developers to work together on user interfaces, design systems, and interactive prototypes. View full details
Evidence: • DNS Record TXT: figma-domain-verification=d38ad4a1c1d6029e954e8d5c827d71106fb9844707ae35040523094f7bf4ce19-1740563203 (root domain: zendesk.com)

Development	Atlassian Atlassian is a software company that provides collaboration and development tools for teams.
Description: Atlassian is a software company that provides collaboration and development tools for teams. Its products include Jira for project management, Confluence for documentation, Bitbucket for code collaboration, and Trello for task management, widely used by software development teams. View full details
Evidence: • DNS Record TXT: atlassian-domain-verification=1EBT0aNzHvpjA0mUqdCF+qU/gsS8qxjjo50wYVc4nlCooKAJZUmVI2MnseANx2dd (root domain: zendesk.com) • DNS Record TXT: atlassian-domain-verification=VKatnNN6Z5k9QFIABnW7CaZM1H0z5bp40v0DPNj7ba9zcn8JmG3POJsGOopCJ62O (root domain: zendesk.com) • DNS Record TXT: atlassian-sending-domain-verification=740db120-4e15-4d5d-a7b0-66da110fa222 (root domain: zendesk.com)

Development	Docker Docker is a containerization platform that enables developers to package applications and their dependencies into containers.
Description: Docker is a containerization platform that enables developers to package applications and their dependencies into containers. It provides tools for building, shipping, and running applications in isolated environments, simplifying deployment and ensuring consistency across different systems. View full details
Evidence: • DNS Record TXT: docker-verification=c5555047-3106-4749-98b2-1ae5745ba193 (root domain: zendesk.com)

Document Management	DocuSign DocuSign is an electronic signature and digital transaction management platform that enables businesses to send, sign, and manage documents electronically.
Description: DocuSign is an electronic signature and digital transaction management platform that enables businesses to send, sign, and manage documents electronically. It provides legally binding e-signatures, workflow automation, and document management to streamline business processes and reduce paperwork. View full details
Evidence: • DNS Record TXT: docusign=76412763-2e7d-4385-a9cf-227e938144d6 (root domain: zendesk.com)

Email	Mail.ru Mail.ru is a major Russian webmail service that provides free email accounts with @mail.ru addresses.
Description: Mail.ru is a major Russian webmail service that provides free email accounts with @mail.ru addresses. It's one of the largest email providers in Russia and offers email, cloud storage, and other online services. View full details
Evidence: • DNS Record TXT: mailru-verification: c287c4d52bb5fd3c (root domain: zendesk.com)

HR	BetterComp BetterComp is a compensation management platform that helps organizations manage employee compensation, equity, and benefits.
Description: BetterComp is a compensation management platform that helps organizations manage employee compensation, equity, and benefits. It provides tools for compensation planning, benchmarking, and analysis to help HR teams make data-driven compensation decisions and ensure pay equity. View full details
Evidence: • DNS Record TXT: bettercomp-verify=eeb8764cb09d9e7ef96ba262012aac38cb571dbbb4fc996b5e3403a665bfe878 (root domain: zendesk.com)

Monitoring	ThousandEyes ThousandEyes (now part of Cisco) is a network intelligence platform that provides visibility into network and application performance across the internet.
Description: ThousandEyes (now part of Cisco) is a network intelligence platform that provides visibility into network and application performance across the internet. It helps businesses monitor network connectivity, application performance, and user experience from a global perspective. View full details
Evidence: • DNS Record TXT: thousandeyes:p6xh4ric6juof7rvskyh89vk8wvoruq7 (root domain: zendesk.com)

Productivity	Asana Asana is a web and mobile application designed to help teams organize, track, and manage their work.
Description: Asana is a web and mobile application designed to help teams organize, track, and manage their work. It provides project management tools, task tracking, team collaboration features, and workflow automation to help teams stay coordinated and productive. View full details
Evidence: • DNS Record TXT: asv=63067a6ba7ee681dbe3e26dce01a13a5 (root domain: zendesk.com)

Productivity	Cursor Cursor is an AI-powered code editor that helps developers write code faster using artificial intelligence.
Description: Cursor is an AI-powered code editor that helps developers write code faster using artificial intelligence. It provides AI-assisted coding, code completion, and intelligent suggestions to improve developer productivity and code quality. View full details
Evidence: • DNS Record TXT: cursor-domain-verification-w67ssa=qctFFin6s0w3gtIS0YHW62IRx (root domain: zendesk.com)

Project Management	Smartsheet Smartsheet is a work management and collaboration platform that combines the familiarity of spreadsheets with project management features.
Description: Smartsheet is a work management and collaboration platform that combines the familiarity of spreadsheets with project management features. It provides tools for project planning, task tracking, resource management, and reporting to help teams organize work and collaborate effectively. View full details
Evidence: • DNS Record TXT: smartsheet-site-validation=uO9zE6IM1MDanLjT5EieLufj1cgQCau- (root domain: zendesk.com)

SEO	Google Console Google Search Console (formerly Google Webmaster Tools) is a free service from Google that helps website owners monitor and maintain their site's presence in Google search results.
Description: Google Search Console (formerly Google Webmaster Tools) is a free service from Google that helps website owners monitor and maintain their site's presence in Google search results. It provides insights into search performance, indexing status, and technical SEO issues. View full details
Evidence: • DNS Record TXT: google-site-verification=0B1l6Hmp14vgBWc3Yi9Lkdn98KxqEfm3_IcgKsBrUoc (root domain: zendesk.com) • DNS Record TXT: google-site-verification=LYyGUy8j5JeOt_Faduw1TMPTAR4fEzxfXDoT5B79giw (root domain: zendesk.com) • DNS Record TXT: google-site-verification=Xcw5HeCMN0tRTA_wtmvXyrNJhnkOfxqydAJziyZYbs8 (root domain: zendesk.com) • DNS Record TXT: google-site-verification=egnMXsUGOEcJHf0AEe6sA2ui1hxV56dVP5ekk029C8M (root domain: zendesk.com) • DNS Record TXT: google-site-verification=5hDu-FohZZ_I6dUe2CsiJ9OzNpm2Nq1mO5c2UYvh2Dk ... and 1 more

Technology	Apple Apple is a technology company that designs and manufactures consumer electronics, software, and online services.
Description: Apple is a technology company that designs and manufactures consumer electronics, software, and online services. It provides cloud services through iCloud, Apple ID authentication, and various technology products and services for consumers and businesses. View full details
Evidence: • DNS Record TXT: apple-domain-verification=3pfH4AKY0NA72nHl (root domain: zendesk.com)