Box

Storage

Website

Resolving…

Description

Box is a cloud content management and file sharing service designed for businesses. It provides secure file storage, collaboration tools, workflow automation, and enterprise-grade security features to help organizations manage and share content securely.

Status Page

https://status.box.com/

Recent Incidents (Last 24 Hours)

Last refresh: 2026-08-20 18:13 UTC (14m ago)

[Medium] Issues with Multiple Box Services

Resolved

Between 3:44pm PDT to 3:49pm PDT on August 19th 2026,we observed an issue impacting Login, All Files, Uploads, Downloads and Box API. No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know at https://support.box.com.

Incident

Location: —

Started: 2026-08-19 22:00 UTC (20h ago)

Updated: 2026-08-20 02:57 UTC (15h ago)

Resolved: 2026-08-19 22:00 UTC (20h ago)

2026-08-19 22:00 UTC (20h ago) : Between 3:44pm PDT to 3:49pm PDT on August 19th 2026, some users may see errors or slowness when attempting to access files or folders. No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know at https://support.box.com.

[Medium] Issue with Microsoft Office Integration and Box Edit

Resolved

After further monitoring, this incident is now considered resolved. Microsoft Office Integration and Box Edit Services have been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

Incident

Location: —

Started: 2026-08-20 00:31 UTC (17h ago)

Updated: 2026-08-20 01:44 UTC (16h ago)

Resolved: 2026-08-20 01:44 UTC (16h ago)

2026-08-20 01:30 UTC (16h ago) : Our team has taken steps to remediate this issue and is seeing improvement on Microsoft Office Integration and Box Edit service. We are continuing to monitor for any additional impact.

2026-08-20 00:44 UTC (17h ago) : We are continuing to investigate this issue.

2026-08-20 00:31 UTC (17h ago) : Our team is investigating an issue with Microsoft Office Integration. Users may see errors or slowness when attempting to access Microsoft Office via Box. We will provide additional information as it becomes available.

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