Box

Storage

Website

Resolving…

Description

Box is a cloud content management and file sharing service designed for businesses. It provides secure file storage, collaboration tools, workflow automation, and enterprise-grade security features to help organizations manage and share content securely.

Status Page

https://status.box.com/

Active Incidents

Last refresh: 2026-10-05 04:43 UTC (19m ago)

[Medium] Issue with multiple reports

Identified

We continue working to restore current data across affected reports and Admin Console insights. Currently identified affected reports include Bandwidth Usage by Files and Folders, Classification, Collaborations, Disposition, Folders & Files, Legal Hold Content, Legal Hold Custodians, Outbound Collaboration, Retention, Shared Links, User Engagement, Folder Collaborations, and Folder Shared Links...

Incident

Location: —

Started: 2026-09-30 18:08 UTC (4d ago)

Updated: 2026-10-02 16:58 UTC (2d ago)

Resolved: N/A

2026-10-02 10:03 UTC (2d ago) : Recovery work remains in progress. We will provide our next update when the status changes.

2026-10-01 21:28 UTC (3d ago) : We continue working to restore current data across affected reports and collaboration-related insights. Some customers may see missing or outdated values in their reporting. Recovery work remains in progress.

2026-10-01 14:44 UTC (3d ago) : The issue has been identified and a fix is being implemented.