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InSided

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Description
InSided is a customer community and engagement platform that helps businesses build online communities for customer support, feedback, and engagement. It provides community forums, knowledge bases, and customer engagement tools to improve customer satisfaction and reduce support costs.
Recent Incidents (Last 24 Hours)
Last refresh: 2026-07-03 15:56 UTC (26m ago)

Investigating AI Answers / AI Summary Services

Resolved

The issue affecting AI Summary features has been successfully resolved, and normal functionality has been fully restored. Thank you for your patience while we worked to fix this.

Incident
Location:
Started: 2026-07-02 17:28 UTC (22h ago)
Updated: 2026-07-02 19:34 UTC (20h ago)
Resolved: 2026-07-02 19:34 UTC (20h ago)
2026-07-02 17:28 UTC (22h ago) : We are currently investigating an issue affecting AI Summary features, which may result in unexpected or incomplete responses. Search results are not impacted.