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DocuSign

Document Management
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Description
DocuSign is an electronic signature and digital transaction management platform that enables businesses to send, sign, and manage documents electronically. It provides legally binding e-signatures, workflow automation, and document management to streamline business processes and reduce paperwork.
Recent Incidents (Last 24 Hours)
Last refresh: 2026-04-14 10:23 UTC (13m ago)

Intermittent Errors in UAT (Incident 4682)

Resolved

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced intermittent errors, jobs not completing, and the inability to login to UAT from 2026-04-11 01:32 AM UTC April 11 until 2026-04-11 04:53 AM UTC.

Incident
Location:
Started: 2026-04-11 03:54 UTC (3d ago)
Updated: 2026-04-14 01:52 UTC (8h ago)
Resolved: 2026-04-11 04:50 UTC (3d ago)

A subset of Insight customers may experience issues accessing the Product (Incident 4480)

Resolved

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Incident
Location:
Started: 2026-03-10 16:12 UTC (Mar 10, 2026)
Updated: 2026-04-14 01:52 UTC (8h ago)
Resolved: 2026-03-11 00:24 UTC (Mar 11, 2026)

CLM & Docusign Gen for Salesforce Customers may be having difficulties accessing EU sites (Incident 4517)

Resolved

## RCA for CLM EU11, EU21, US11, US12, US13 Service Disruption Beginning March 14, 2026 ### Impact Summary: Some CLM sites experienced a service disruption impacting some users’ ability to access the site. The impacted time windows are noted below: * US11: 2026-03-14 1:20 AM UTC to 2026-03-14 9:20 AM UTC * US12: 2026-03-14 1:20 AM UTC to 2026-03-14 10:15 AM UTC * US13: 2026-03-14 1:20 AM UTC to...

Incident
Location:
Started: 2026-03-14 02:07 UTC (Mar 14, 2026)
Updated: 2026-04-14 01:24 UTC (9h ago)
Resolved: 2026-03-17 23:40 UTC (27d ago)