UC San Diego ITS logo

UC San Diego ITS

Universities
Resolving…
Description
UC San Diego ITS (Information Technology Services) provides technology infrastructure and services for the University of California San Diego campus and community.
Active Incidents
Last refresh: 2026-04-28 07:26 UTC (18m ago)

Triton Cash/eAccount access issue

Monitoring

ITS has implemented a fix for the issues with Triton Cash/eAccounts. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

Incident
Location: United States (US)
Started: 2026-04-23 18:48 UTC (4d ago)
Updated: 2026-04-24 20:10 UTC (3d ago)
Resolved: N/A

Incoming students unable to access accounts (Duo)

Investigating

We are aware that many incoming students are having issues accessing their newly created Active Directory accounts. If you are unable to access your account, please try: 1) Installing the Duo Mobile app on your mobile device 2) Going to duo.ucsd.edu on your computer, and then reactivate or remove+readd your mobile phone If you still have issues, please contact the ITS Service desk at https://su...

Incident
Location: United States (US)
Started: 2026-04-22 02:35 UTC (6d ago)
Updated: 2026-04-23 18:48 UTC (4d ago)
Resolved: N/A

Incoming student account setup issues

Identified

We are continuing to work on a fix for this issue.

Incident
Location: United States (US)
Started: 2026-04-14 01:20 UTC (14d ago)
Updated: 2026-04-14 01:21 UTC (14d ago)
Resolved: N/A