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UC San Diego ITS

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Description
UC San Diego ITS (Information Technology Services) provides technology infrastructure and services for the University of California San Diego campus and community.
Active Incidents
Last refresh: 2026-06-27 15:22 UTC (21m ago)

DUO issues "page access not allowed"

Investigating

ITS is investigating possible issues with DUO and an error stating "page access not allowed". If you are getting this error when trying to log in, please try using a private/incognito window or different browser to log into your UCSD applications with the DUO push. Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be s...

Incident
Location: United States (US)
Started: 2026-06-25 16:42 UTC (1d ago)
Updated: 2026-06-25 16:42 UTC (1d ago)
Resolved: N/A

Incoming student account setup issues

Identified

We are continuing to work on a fix for this issue.

Incident
Location: United States (US)
Started: 2026-04-14 01:20 UTC (Apr 14, 2026)
Updated: 2026-06-08 17:53 UTC (18d ago)
Resolved: N/A
2026-04-14 01:20 UTC (Apr 14, 2026) : ITS is investigating the cause of issues with incoming students setting up their UCSD accounts. At this moment, we recommend redoing the process after we have resolved this issue. Updates will be provided on this page as they become available. Thank you for your continued patience as our team works to restore these services as quickly as possible. If you notice any additional issues or impact, ...

Incoming students unable to access accounts (Duo)

Investigating

We are aware that many incoming students are having issues accessing their newly created Active Directory accounts. If you are unable to access your account, please try: 1) Installing the Duo Mobile app on your mobile device 2) Going to duo.ucsd.edu on your computer, and then reactivate or remove+readd your mobile phone If you still have issues, please contact the ITS Service desk at https://su...

Incident
Location: United States (US)
Started: 2026-04-22 02:35 UTC (Apr 22, 2026)
Updated: 2026-05-04 22:07 UTC (May 04, 2026)
Resolved: N/A