Stony Brook University

Universities

Website

Resolving…

Description

Stony Brook University is a public research university in New York that provides education, research, and IT services. It offers learning technology and campus services for students, faculty, and staff.

Status Page

https://itstatus.stonybrook.edu

Active Incidents

Last refresh: 2026-06-30 00:09 UTC (19m ago)

Cisco Webex user portal and Contact center login

Monitoring

Cisco Engineering has resolved the issues impacting Webex services. US-based Webex Contact Center agents experiencing WebRTC-related issues-such as login failures, desktop telephony selection errors, or difficulties placing and answering calls-should log out of the Agent Desktop, close all browser windows and tabs, and then relaunch and log back in to restore full functionality. Telephony will ...

Incident

Location: United States (US)

Started: 2026-06-03 13:29 UTC (26d ago)

Updated: 2026-06-04 12:59 UTC (25d ago)

Resolved: N/A

2026-06-03 17:03 UTC (26d ago) : Our engineering teams are continuing to work diligently to resolve the ongoing issue affecting the Webex services environment. We will provide updates as soon as they become available. We appreciate your ongoing patience as we work to resolve this service incident.

2026-06-03 15:44 UTC (26d ago) : Cisco Engineering has identified an issue impacting Webex services We are currently observing positive signs of recovery across our Webex service environment. While several core components are stabilizing, some services continue to experience degraded performance. Our engineering and operations teams remain fully engaged and are actively working to resolve these remaining issues as quickly as p...

2026-06-03 13:29 UTC (26d ago) : Cisco Engineering is investigating an issue impacting Webex services hosted in the US data center. Users and administrators are experiencing intermittent failures across several Webex services, including logging in to the Webex App, Webex Control Hub, and Webex Developer Portal. Some Webex Calling users are encountering intermittent call failures, while a subset of callers may experience issues...

Qualtrics - XM Directory intermittent errors

Investigating

DoIT is aware of an incident intermittently impacting Qualtrics: XM Directories. Qualtrics users trying to upload new distribution lists may experience errors on uploads or while editing existing segmented contact lists. DoIT has opened a ticket with Qualtrics Support on behalf of our enterprise license. If you or your team are experiencing an error with Qualtrics directories, distributions, or...

Incident

Location: United States (US)

Started: 2026-05-21 00:32 UTC (May 21, 2026)

Updated: 2026-05-21 00:32 UTC (May 21, 2026)

Resolved: N/A