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Meltwater

Analytics
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Description
Meltwater is a media intelligence and social listening platform that helps businesses monitor brand mentions, track media coverage, and analyze social media conversations. It provides insights into brand reputation, competitor analysis, and industry trends.
Recent Incidents (Last 24 Hours)
Last refresh: 2026-09-17 03:34 UTC (43m ago)

Media Relations - Delayed Outreach

Resolved

After a period of monitoring, this issue is now resolved. Outreach emails continue to function as expected.

Incident
Location:
Started: 2026-09-15 18:33 UTC (1d ago)
Updated: 2026-09-16 18:07 UTC (10h ago)
Resolved: 2026-09-16 18:07 UTC (10h ago)
2026-09-15 19:53 UTC (1d ago) : Our engineering team has resolved the issue impacting Outreach delivery. Outreach emails are now sending and analytics updating. We are monitoring the situation closely and will continue to provide updates accordingly.
2026-09-15 18:33 UTC (1d ago) : We are currently experiencing an issue within Media Relations where there may be a delay in sending an Outreach email. Our Engineering team is aware of the issue and is actively investigating. We will continue to provide updates accordingly. We apologize for the inconvenience and thank you for your patience.

Maintenance Window for the Meltwater Platform

Resolved

Our Engineering team will be performing maintenance on the platform this Saturday, September 19th, beginning at 08:00 UTC. This maintenance is expected to last approximately 1 hour. During this time, CSV Exports may be unavailable. Thank you for your patience during this maintenance.

Incident
Location:
Started: 2026-09-16 08:29 UTC (19h ago)
Updated: 2026-09-16 08:29 UTC (19h ago)
Resolved: 2026-09-16 08:29 UTC (19h ago)