Heap

Analytics

Website

Resolving…

Description

Heap is a digital analytics platform that helps product and growth teams analyze user behavior, understand journeys, and improve conversion performance across websites and applications.

Status Page

https://status.heap.io/

Recent Incidents (Last 24 Hours)

Last refresh: 2026-07-03 02:02 UTC (22m ago)

Slow Queries

Resolved

This incident has been resolved.

Incident

Location: —

Started: 2026-07-02 16:30 UTC (9h ago)

Updated: 2026-07-02 16:50 UTC (9h ago)

Resolved: 2026-07-02 16:50 UTC (9h ago)

2026-07-02 16:40 UTC (9h ago) : Queries have resumed. We are monitoring.

2026-07-02 16:30 UTC (9h ago) : We are current investigating an issue with slow/unresponsive queries for a subset of customers. No data is lost. We will post an update in 2 hours.