Amplitude
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AI Controls unexpectedly displayed as “Admin preview”
ResolvedOn 2026-08-19 at 10:41:25 AM PT, some customers who had not explicitly enabled AI through the AI Controls page were placed in “Admin preview,” and non-admin users could not access AI features. The issue was fully resolved at 12:41 PM PT on 2026-08-19. No data was impacted, and no customer action is required. Following the fix, customers should now be able to access Global Chat and see the Globa...
Location:
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Started:
2026-08-19 17:41 UTC
(1d ago)
Updated:
2026-08-20 00:48 UTC
(18h ago)
Resolved:
2026-08-19 17:41 UTC
(1d ago)
2026-08-19 17:41 UTC
(1d ago)
:
On 2026-08-19 at 10:41:25 AM PT, some customers who had not explicitly enabled AI through the AI Controls page were placed in “Admin preview,” and non-admin users could not access AI features. The issue was fully resolved at 12:41 PM PT on 2026-08-19. No data was impacted, and no customer action is required.