MyPowerHub 26.9.2.0 Release Notification

Clever's Support Team Delayed in Assisting Districts

Atrieve ADS Service Interruption

United States (US)

Customer Central and PowerSchool Assistant - Intermittent Availability

Salesforce Service Disruption - Cascading impact on Gainsight CS functionality

Video Processing and Audio Playback Issues

Salesforce: Maintenance Window Affecting Purchases

Google Drive Error

Due to an incident impacting our external service provider (Salesforce), we are currently experiencing issues with our Instructure Support communication channels.

IL On Demand - Degraded Performance due to Salesforce

Investigating Issues

Scheduled maintenance September 19

Virtual ECDIS Simulators Unavailable

Go1 portal login and Authentication issues

Enterprise portal degraded performance

PowerSchool eSchoolPlus SIS Version 26.8.1.0 Upgrade

Special Programs Version 26.9.0.0 Upgrade

eFinancePlus Version 23.10.36.1 and 25.7.15.1 Upgrade

SchoolMint Enrollment Maintenance

Blackboard SaaS 4001.0.0: Maintenance Test/Stage Release (scheduled for Sep 15, 2026)

Blackboard SaaS 4001.0.0: Feature Production Release (postponed from Sep 3, NOW SCHEDULED FOR OCT 1)

Setting date issue for tests in Deliver for some tenancies

Patch 26.02.05 - CSOD Data Centers at AU/JP

Patch 26.02.05 - CSOD Data Centers at US

Patch 26.02.05 - CSOD Data Centers at EU/FR/UK

AI Avatars: Longer videos may fail to generate

Ally OCR PDF Failures

Australia (AU)

Imagine Learning Classroom - Users Cannot Log In or Use Applications

Emails not processed on FRA SL1

Atrieve ADS Service Interruption

United States (US)

Issue with LDAP Authentication

Issue with Authentication for Subset of Users

Canvas support phone system is experiencing connection issues

Rules Engine Failure for few Customers

Some users are experiencing slow load times when accessing Canvas

Ireland (IE)

System slowness detected - Snapper

PowerSchool SIS State/Provincial Reporting Escalation 26.9.1.1. Release

PowerSchool SIS Full VM Restart to Complete OS Patching

Bb Annotate Maintenance Part 2 - North America (Sept 12 - 13)

SchoolMint Enrollment

Bb Annotate Maintenance Part 1 - North America (Sept 11 - 12)

Special Programs Maintenance - September 12, 2026

Planned Scheduled Maintenance - EchoInk

Enrollment Version 26.9.0.0 Upgrade

Degraded Performance: GoGuardian Admin – DNS Filtering

Gepland onderhoud / Scheduled maintenance

Snowflake Service Outage in EU Central (eu-central-1)

Germany (DE)

Snowflake Service Outage in EU Central (eu-central-1)

Germany (DE)

Imagine Edgenuity and EdgeEX - Essay Scoring is Delayed

Courses Reporting Successful Completion but Remaining In-Progress

United Kingdom (GB)

Investigating possible issues with scoring in US-East-1

United States (US)

A&I Maintenance Release UIHN_26.6.1.0 Notification

Errors Following Item Creation In Canvas

United States (US)

Imagine Edgenuity : Some Educators Are Not Able To Unlock Their Student's Assessments

Blackboard SaaS 4000.21.0: Maintenance Production Release (scheduled for Sep 17, 2026)

Simulator Maintenance

Database Maintenance

PowerSchool SIS Full VM Restart to Complete OS Patching

Blackboard SaaS 4000.21.0: Maintenance Production Release (scheduled for Sep 10, 2026)

ExamSoft Service Incident, 10th September

Planned Scheduled Maintenance - EchoInk

Login Issues

AWS - Backend Data Store Maintenance: Saturday, 19th September 2026

[Communities Product Only] Email Delays

Slow loading and page error messages when accessing New Quizzes

Slow load times and Page error messages

Degraded Performance: GoGuardian Admin – DNS Filtering

Verification Services (VS) Scheduled Maintenance

Performance degradation observed in CS US2

Career Site is not unavailable for FRA SL1

Germany (DE)

Limited Consumer Support Hours

Staging FTP server maintenance

Investigating System Issues

Gainsight CS - US1, US2 & EU - Backend Data Store Maintenance: Saturday, 12th September 2026

Scheduled Platform Maintenance

Single Sign-On to the Veracross Community

Roger's Connectivity

Checkout & Payment Issues

www.khanacademy.org is experiencing technical problems.

OttoLearn Maintenance

Enrollment Express and Ecollect Forms Version 26.9.0.0 upgrade

Blackboard SaaS 4001.0.0: Maintenance Test/Stage Release (scheduled for Sep 8, 2026)

[Actimo] Load balancer maintenance

Slow load times and page errors when accessing Canvas

Singapore (SG)

Regularly Scheduled Maintenance

PowerSchool SIS State/Provincial Reporting Version 26.9.1.0 Upgrade

BusinessPlus Maintenance - September 04, 2026

eFinancePlus Version 23.10.36.0 and 25.7.15.0 Upgrade

Verification Email Delivery Issues

TrainingPortal Portal Automation Delays

OS Patching Reboot for eFinancePlus, and Cognos Servers

Patch 26.02.04 - CSOD Data Centers at US

Minor Issue - Functionality - Error accessing xAPI Statement Viewer across FRA, UK, and US Swimlanes

United Kingdom (GB)

Patch 26.02.04 - CSOD Data Centers at EU/FR/UK

MFA code emails not being sent

Some students appearing offline due service latency

Email Delivery issues to Microsoft recipients

Patch 26.02.04 - CSOD Data Centers at AU/JP

iSAMS down for server pair 903484-WEB17-1 / 903482-DB17-1

United Kingdom (GB)

Release Maintenance

Mobile login is broken (doesn't persist over app restart)

Scheduled Maintenance

Resolved – SSO Login Disruption

Upcoming Planned Maintenance from 10:00 PM on September 20 to 12:00 AM on September 21

Major Issue: Career Site is not unavailable for FRA SL1

Germany (DE)

Some users are experiencing slow load times and page errors when accessing New Quizzes

United States (US)

Intermittent Errors When Navigating Schoology

Blackboard SaaS 4000.21.0: Maintenance Production Release (scheduled for Sep 3, 2026)

Minor Issue - Latency - US Swimlanes

United States (US)

Service Update: Onboarding Restored, Monitoring in Progress

United States (US)

PowerSchool SIS State/Provincial Reporting Version 26.9.1.0 Upgrade Early Deployment

Minor Issue - Edge Import issues on FRA and CDG Swimlanes

Checkout Templates Not Updating After Offer Duplication

Some students appearing offline due service latency

Errors Accessing or Editing Offers

Delays in Automations Processing

Unable to login to the portal : US SL 5

Major Issue: Career Site is not unavailable for FRA SL1

Germany (DE)

Career Site not accessible for CDG SL1

Resolved - Service Disruption

China (CN)

Latency on US SL5

Edge Import issues in UK swimlane

United Kingdom (GB)