Kajabi logo

Kajabi

Learning Management
Resolving…
Description
Kajabi is an all-in-one platform for creator-led businesses to monetize knowledge and expertise. It enables creators to build and sell online courses, coaching programs, membership sites, communities, podcasts, and digital products with integrated payments and customizable templates.
Active Incidents
Last refresh: 2026-09-02 00:41 UTC (21m ago)

Delays in Automations Processing

Identified

We encountered a technical issue that temporarily froze customer progression through date-based Automations between August 24, 2026 and August 27th, 2026. This meant that any time-sensitive campaigns you had running, like limited-time offers or deadline-based sequences may not have sent to all intended customers. The issue is fully resolved and automations have resumed normally. If you had a ti...

Incident
Location:
Started: 2026-08-27 19:40 UTC (5d ago)
Updated: 2026-08-28 00:09 UTC (5d ago)
Resolved: N/A
2026-08-27 19:40 UTC (5d ago) : We are currently investigating reports of delays in Automations being applied. Contacts may remain in an Automation step longer than expected before the next step is triggered. Though some steps may not appear visible, no data has been lost and will appear when the step completes. Our team is working to resolve this as quickly as possible, and we will share another update shortly.