Kajabi
Learning Management
Resolving…
Video Processing and Audio Playback Issues
IdentifiedReprocessing of the affected videos is still in progress. Some previously uploaded videos may continue to show audio dropouts until that reprocessing completes. Our team is working as quickly as possible alongside our provider and will post another update once reprocessing has finished.
Location:
—
Started:
2026-09-14 23:52 UTC
(1d ago)
Updated:
2026-09-15 15:23 UTC
(8h ago)
Resolved:
N/A
2026-09-14 23:52 UTC
(1d ago)
:
We have identified the cause of the issues affecting video uploads and playback. A change made by our third-party video hosting provider is responsible for the longer processing times and audio dropouts reported on some recently uploaded videos. The change has been rolled back to prevent new uploads from being affected, and impacted videos are being reprocessed. Our team is working as quickly a...
Related Technologies
Mintra
Learning Management
|
Active incidents
Socrative
Learning Management
Illustrative Mathematics
Learning Management
OttoLearn
Learning Management
Renaissance Learning
Learning Management
Coursera
Learning Management
zyBooks
Learning Management
Pearson VUE
Learning Management
Udemy
Learning Management
OpenSesame
Learning Management