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Clever

Learning Management
Resolving…
Description
Clever is a digital learning platform for K-12 schools that provides single sign-on, roster sync, and secure access to learning applications. It connects students and teachers to edtech apps used in the classroom.
Active Incidents
Last refresh: 2026-09-16 22:42 UTC (50m ago)

Clever's Support Team Delayed in Assisting Districts

Monitoring

Salesforce has deployed a fix for the earlier service disruption. All previously affected channels are now functioning normally, and support case handling, notifications, and response times have returned to expected levels. We'll continue monitoring as Salesforce rolls out additional updates to prevent recurrence, and will post again if anything changes. Thank you for your patience throughout t...

Incident
Location:
Started: 2026-09-16 11:24 UTC (12h ago)
Updated: 2026-09-16 17:53 UTC (5h ago)
Resolved: N/A
2026-09-16 12:20 UTC (11h ago) : Salesforce has posted on their status page, https://status.salesforce.com/, that they have identified the issue and are working on resolving it. We don't have an estimated time frame as to when it will be resolved for Clever- but we are monitoring their status page for udpates. We'll post updates here as we learn more. Thank you for your patience.
2026-09-16 11:24 UTC (12h ago) : Clever is aware of a service disruption affecting Salesforce, a third-party platform we rely on for parts of our support case management. As a result, you may experience delays in support case updates, email notifications tied to cases, or slower response times when submitting new support requests through affected channels. This issue originates with Salesforce and is outside of our infrastruct...