Blackboard
Learning Management
Resolving…
Blackboard Issue with Document Links
MonitoringWe are aware that some of the broken links were not resolved last week after deploying the fix. We are currently investigating the impact in order to determine next steps.
Location:
—
Started:
2026-02-10 17:05 UTC
(Feb 10, 2026)
Updated:
2026-03-23 15:52 UTC
(Mar 23, 2026)
Resolved:
N/A
2026-03-18 16:15 UTC
(Mar 18, 2026)
:
The broken links fix will be deployed with the Thursday, March 19, 4000.10.0 maintenance release. While this is expected to resolve the majority of broken links there is one unique scenario that cannot be corrected. When an embedded file has the same filename and extension as another embedded file in the same document, we are unable to determine which backup file it originally corresponded to, ...
2026-03-16 15:09 UTC
(Mar 16, 2026)
:
A fix has been implemented for this issue and it will be deployed with the Blackboard SaaS 4000.10 maintenance release to production this week on March 19th.
2026-03-06 22:07 UTC
(Mar 06, 2026)
:
The fix is in the final testing phase. We will provide timing for deployment of the fix early next week.
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