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Screencastify

Learning Management
Description
Screencastify is a screen recording and video editing platform for educators and students. It provides browser-based recording, video editing, and a Submit tool for assigning and collecting video projects. It integrates with Google Classroom and offers AI captions and translation for educational content.
Active Incidents
Last refresh: 2026-09-16 22:05 UTC (47m ago)

Google Authorization Error Preventing Access

Monitoring

Our Engineering team has deployed a permanent fix for the Google authorization issue and we are monitoring the results. As part of the resolution, affected users may need to refresh their Google Drive permissions. If prompted to reconnect or reauthorize Screencastify, please sign in with Google and accept the requested permissions. If you continue to receive an "Authorization blocked: Authoriza...

Incident
Location:
Started: 2026-09-14 18:46 UTC (2d ago)
Updated: 2026-09-16 15:52 UTC (7h ago)
Resolved: N/A
2026-09-14 18:46 UTC (2d ago) : We have identified an issue where some users may receive an “Authorization blocked: Authorization error” message when attempting to access Screencastify or grant Google Drive permissions. Our Engineering team has identified the cause and is working toward a permanent resolution. Workaround: Affected users can restore access by removing Screencastify from their Google Account connections and the...

Webcam Not Appearing During Full Screen Recordings.

Monitoring

The fix for the webcam not appearing during full screen recordings has been released for Chrome users. Chrome users should ensure they are using the latest version of the Screencastify extension to receive the fix. No additional action is required. The fix for Microsoft Edge users is still pending approval and publication. We’ll continue monitoring and will provide another update once the Edge ...

Incident
Location:
Started: 2026-09-14 17:27 UTC (2d ago)
Updated: 2026-09-16 15:30 UTC (7h ago)
Resolved: N/A
2026-09-15 17:42 UTC (1d ago) : Our team has identified a fix for the issue causing the webcam not to appear during full screen recordings. We’ll provide another update once the fix has been released.
2026-09-14 17:27 UTC (2d ago) : We are investigating an issue where the webcam may not appear as expected when starting a Full Screen recording. Our team is actively working to identify and resolve the issue. Workaround: If your webcam does not appear, open the drawing tools, turn the camera off, and then turn it back on. The webcam should then display as expected. We’ll provide additional updates here as they become availabl...