TeraSwitch
Network Provider
Resolving…
Global - Internet Instability
Investigating[This message has been deleted, a distinct incident has been opened instead.]
Location:
Germany (DE)
Started:
2026-07-29 19:15 UTC
(18d ago)
Updated:
2026-08-12 05:19 UTC
(5d ago)
Resolved:
N/A
2026-08-12 04:01 UTC
(5d ago)
:
Teraswitch is investigating reports and alerts of similar issues affecting Internet connectivity.
2026-07-31 14:33 UTC
(17d ago)
:
Since the initial impact, Teraswitch’s Network Engineering team has identified the instability as a routing software failure triggered during a routine configuration change. We have removed the triggering condition and implemented safeguards to prevent recurrence. The network remains stable while we complete software upgrades and permanent remediation. Our current timeline of events is that the...
2026-07-29 19:35 UTC
(18d ago)
:
Teraswitch is currently working on mitigations related to this issue, although traffic issues have settled. At this time, it appears a bulk of the high-capacity US to EU cables had a fault around the same time. Our NY to London path, which had been cut and resolved earlier today, went down again, and our Ashburn to Frankfurt path suffered an outage around the same time. At this time, the networ...