AARNet Support

Network Provider

Website

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Description

AARNet is Australia's national research and education network, providing internet and digital services to universities, research institutes, TAFEs, and schools. It offers network connectivity, data collaboration tools, and cyber security for the research and education sector.

Status Page

https://status.aarnet.edu.au

Active Incidents

Last refresh: 2026-10-17 20:28 UTC (20m ago)

Asia/Europe International Connectivity - Degraded

Identified

The disruption affecting undersea cables from Perth to Asia and Europe continues, with fault locations now known. International traffic to Asia and Europe remains affected with customers experiencing increased latency due to rerouted paths. Restoration work is scheduled, and we currently expect services to be progressively restored in late October. This estimate depends on the complexities of s...

Incident

Location: —

Started: 2026-09-23 00:47 UTC (24d ago)

Updated: 2026-10-13 23:07 UTC (3d ago)

Resolved: N/A

2026-09-23 00:47 UTC (24d ago) : Due to an on-going international subsea cable fault, AARNet's international connectivity to Asia and Europe may experience degraded performance or increased latency while traffic is rerouted via alternate paths. Our teams are working with the relevant cable and carrier partners to assess the fault and confirm restoration timelines. Further updates will be provided as more information becomes av...