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WiscNet

Network Provider
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Description
WiscNet is a nonprofit research and education network serving Wisconsin schools, libraries, healthcare, and public institutions. It provides high-capacity internet, network services, and community programs to connect organizations across the state.
Active Incidents
Last refresh: 2026-08-20 01:36 UTC (18m ago)

#2279404 - WiscNet - Prentice School District - "Glitchy" service/DNS issues

Investigating

Hello, Per our conversation, there was some DNS/Glitchy service starting around 2:30PM today. I didn't see anything glaring on our router onsite, however I did create ticket 2279404 for tracking. I also suggested reaching out to GLS at 866-558-1920, they might also ask for an identifier, I have a 1386 for a GLS/Teach ID. Thank you,

Incident
Location:
Started: 2026-08-19 22:43 UTC (3h ago)
Updated: 2026-08-19 22:43 UTC (3h ago)
Resolved: N/A

[2276517] Appleton Exhibition Center - 400973 - Down

Identified

We have been in contact with the site and notified that this outage is down due to tornado damage. Please contact your last mile provider for assistance in restoring your circuit. If you have any further questions, please reach out to the Wiscnet NOC team.

Incident
Location:
Started: 2026-08-13 20:41 UTC (6d ago)
Updated: 2026-08-19 19:45 UTC (6h ago)
Resolved: N/A
2026-08-18 18:58 UTC (1d ago) : Hello, We are still not seeing a connection with your device on site. Please check your device and equipment on site and power cycle the equipment. If you need further assistance, please reach out to your last mile provider.
2026-08-13 20:47 UTC (6d ago) : At this time, we are not seeing a connection with your device on site. Please check your device and equipment on site and power cycle the equipment. If you need assistance, please reach out to your last mile provider. If you have any additional questions, please contact WiscNet NOC.
2026-08-13 20:41 UTC (6d ago) : At this time, we are not seeing a connection with your device on site. Please check your device and equipment on site and power cycle the equipment. If you need assistance, please reach out to your last mile provider. If you have any additional questions, please contact WiscNet NOC.

2277171 - Highland School District - DOWN

Identified

Hello, We are reaching out to provide the latest update on this issue. Our provider let us know their was a fiber cut near the location of the site impacting our upstream connection to madison. At this time, the construction crew is actively working to repair the issue. There is no ETR at this time. Thank you,

Incident
Location:
Started: 2026-08-14 21:17 UTC (5d ago)
Updated: 2026-08-19 18:43 UTC (7h ago)
Resolved: N/A
2026-08-17 13:22 UTC (2d ago) : Hello, We are still seeing this service as down. Please let us know if this outage is expected and verify power to the equipment onsite. If the issue still persists please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 641. If you have any additional questions, please contact WiscNet NOC. Thank you,
2026-08-14 21:17 UTC (5d ago) : Hello, We've detected an outage on your service starting around 4:02PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761. Thank you,