PBS

Nonprofit

Website

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Description

PBS is a public media organization in the United States that produces and distributes television, digital content, and educational programming for audiences nationwide through member stations and online platforms.

Status Page

https://status.pbs.org

Active Incidents

Last refresh: 2026-06-29 14:39 UTC (15m ago)

Select Samsung TV Models Unable to Load PBS App

Monitoring

The second hotfix has been released. Viewers' devices will automatically receive the hotfix and update to the latest version of the PBS app with the fixed experience. For some viewers this will be immediate, but for anyone still encountering the issue, we recommend they check on their app later today to allow more time for Samsung to deliver the app update to their device. We'll continue to mon...

Incident

Location: —

Started: 2026-06-22 14:22 UTC (7d ago)

Updated: 2026-06-25 14:50 UTC (4d ago)

Resolved: N/A

2026-06-24 20:14 UTC (4d ago) : We are continuing to work on another hotfix to address the issue affecting viewers on Samsung 2017 models, and we are targeting tomorrow for the second hotfix's release. At this time, we are not aware of any workarounds for the affected devices, and this fix continues to be a high priority for our teams.

2026-06-24 14:35 UTC (5d ago) : We have continued to receive messages from users that they are still experiencing issues loading the PBS app on Samsung TVs released in 2017. We are looking into the issue again and will continue to monitor reports.

2026-06-23 18:42 UTC (5d ago) : A hotfix has been released to address this issue. Viewers' devices will automatically receive the hotfix and update to the latest version of the PBS app with the fixed experience. For some viewers this will be immediate, but for anyone still encountering the issue, we recommend they check on their app later today to allow more time for Samsung to deliver the app update to their device. We'll co...