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Blackbaud

Nonprofit
Resolving…
Description
Blackbaud is a software company that provides cloud solutions for nonprofits, education, and social good. It offers fundraising, financial management, and donor engagement tools for charitable and educational organizations.
Recent Incidents (Last 24 Hours)
Last refresh: 2026-09-11 10:43 UTC (1h ago)

Active Issue Alert - Payment Services - #000692576

Resolved

This incident has been resolved.

Incident
Location:
Started: 2026-09-11 02:52 UTC (8h ago)
Updated: 2026-09-11 03:38 UTC (8h ago)
Resolved: 2026-09-11 03:38 UTC (8h ago)
2026-09-11 02:52 UTC (8h ago) : We are aware that a subset of our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Active Issue Alert – Payment Services - #000692450

Resolved

This incident has been resolved.

Incident
Location:
Started: 2026-09-10 16:43 UTC (19h ago)
Updated: 2026-09-10 17:04 UTC (18h ago)
Resolved: 2026-09-10 17:04 UTC (18h ago)
2026-09-10 16:43 UTC (19h ago) : We are aware that subset of our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Active Issue Alert – Luminate Online - #000692384

Resolved

This incident has been resolved.

Incident
Location:
Started: 2026-09-10 14:03 UTC (21h ago)
Updated: 2026-09-10 14:29 UTC (21h ago)
Resolved: 2026-09-10 14:29 UTC (21h ago)
2026-09-10 14:22 UTC (21h ago) : Our engineers have identified an issue causing some pages to be inaccessible. The root cause has been identified, and work is underway to restore affected sites as quickly as possible. Please continue to monitor this page for updates.
2026-09-10 14:03 UTC (21h ago) : We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.