Neon One

Nonprofit

Website

Resolving…

Description

Neon One is a nonprofit relationship management platform for small and midsize nonprofits. It provides donor management, fundraising, event ticketing, memberships, and Arts People for performing arts organizations.

Status Page

https://status.neonone.com

Active Incidents

Last refresh: 2026-05-09 13:49 UTC (34m ago)

Venmo button not appearing in browsers other than Safari on iOS devices

Identified

Our partners at PayPal are finalizing a fix for the Venmo button visibility issue on iOS (non-Safari browsers). The current estimated resolution window is late April. We are in active communication with their team and will provide the exact resolution date as soon as it becomes available.

Incident

Location: —

Started: 2026-03-06 19:54 UTC (Mar 06, 2026)

Updated: 2026-04-21 20:16 UTC (17d ago)

Resolved: N/A

2026-03-10 21:12 UTC (Mar 10, 2026) : We have identified that the root cause originates with one of our service partners. We are in active communication with their technical team and are monitoring their progress closely for a resolution.

2026-03-06 19:54 UTC (Mar 06, 2026) : The issue has been identified and a fix is being implemented.