Khoros
Collaboration
Resolving…
Missing/Delayed Community Analytics and Bulk Data API output
MonitoringThe Registration metrics backfill remains in progress. Our team is continuing to work through the remaining data gap and will provide another update as progress is made.
Location:
—
Started:
2026-06-15 15:28 UTC
(16d ago)
Updated:
2026-07-01 23:58 UTC
(3h ago)
Resolved:
N/A
2026-07-01 04:21 UTC
(23h ago)
:
The Registration metrics backfill is still in progress. Our team continues working to complete this data. The next update will be provided in 24 hours.
2026-06-30 21:10 UTC
(1d ago)
:
Our team remains engaged in monitoring to ensure continued stability and will post updates as needed.
2026-06-30 03:44 UTC
(1d ago)
:
All Community Analytics backfills have been completed, and data is flowing as expected. We have identified a remaining gap in Registration metrics dating back to May 21. Our team is actively working on the backfill for this data. We will continue to provide updates on progress made towards completing this backfill.
Khoros Care - Platform Login Interruption
MonitoringWe are continuing to monitor the platform after the implemented fix. Current results remain stable, and we will keep monitoring to ensure the login functionality continues operating as expected.
Location:
—
Started:
2026-07-01 09:15 UTC
(18h ago)
Updated:
2026-07-01 23:58 UTC
(3h ago)
Resolved:
N/A
2026-07-01 10:08 UTC
(17h ago)
:
Our engineering team has implemented a fix for this and we are monitoring to confirm stability.
2026-07-01 09:15 UTC
(18h ago)
:
There is an issue affecting users' ability to log in to the platform. Our engineering team has identified the cause and is actively working on a resolution to restore normal service
