Gorgias

Customer Support

Website

Resolving…

Description

Gorgias is an AI-powered helpdesk platform for ecommerce that unifies email, chat, social, voice, and SMS into one inbox. It provides AI agents, help center, and integrations with Shopify and 100+ ecommerce tools for customer support.

Status Page

https://status.gorgias.com/

Recent Incidents (Last 24 Hours)

Last refresh: 2026-09-17 04:07 UTC (10m ago)

Customer sidebar search not working

Resolved

This incident has been resolved.

Incident

Location: —

Started: 2026-09-16 12:51 UTC (15h ago)

Updated: 2026-09-16 14:05 UTC (14h ago)

Resolved: 2026-09-16 14:05 UTC (14h ago)

2026-09-16 13:12 UTC (15h ago) : We identified the issue and currently actively working on the resolution.

2026-09-16 12:51 UTC (15h ago) : We are currently investigating this issue.

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