PingOne for Enterprise dock and administration increasing errors

Operator Service Alert - United States (US) - T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830) - 2026-09-22

United States (US)

Operator Service Alert -Planned Maintenance - United States (US) - T-MOBILE - 09/21/26

United States (US)

Backend Infrastructure Maintenance

Contact Match, SIM Swap, Call forward detection, Age Verify, Number Deactivation Scheduled Maintenance - United Kingdom

United Kingdom (GB)

Customer Support Portal degraded performance

Canada (CA) + 1

2-Way service interruptions Colombia (CO)

Colombia (CO)

We have detected an issue.

United States (US)

Operator Alert - Belgium (BE) - Orange (Mobistar) (206/10;08) - 09/15/2026

Belgium (BE)

Planned DB maintenance - Live environment

Backend Infrastructure Maintenance

2-Way service interruptions Belgium (BE) - Orange (Mobistar) (206/10;08) - 09/15/26

Belgium (BE)

Operator Alert - Malaysia (MY) - DiGi Telecommunications Sdn Bhd (502/10;16;154) - 09/14/26

Malaysia (MY)

Operator Alert - Switzerland (CH) - Salt Mobile SA (228/03) - 09/14/26

Switzerland (CH)

Service Desk portal not available

Operator Alert - Kuwait (KW) - Zain (419/02)

Kuwait (KW)

Elevated Admin Portal Errors

Operator Alert - Kuwait (KW) - Zain (419/02) - 9/12/26

Kuwait (KW)

2-Way service interruptions - Belgium All

Belgium (BE)

PingOne Authorize - Planned Maintenance (United States)

United States (US)

2-Way service interruptions Colombia (CO)

Colombia (CO)

Operator Alert - Saudi Arabia (SA) - MTC Saudi Arabia (Zain SA) (420/04;09;10)

Saudi Arabia (SA)

[Planned Maintenance] Login.gov downtime for all services

Form POST failures for some Authkit customers

Investigating SMS deliverability issues to AT&T Wireless

Operator Alert - Moldova (MD) - IDC Interdnestrcom (259/03;60) - 09/09/26

Operator Alert - Egypt (EG) - Telecom Egypt (602/04)

As part of ongoing work to strengthen the resiliency of the Auth0 platform, we are performing a planned DNS change affecting the auth0.com domain, NO customer impact is expected.

PingOne Authorize - Planned Maintenance (Canada)

Canada (CA)

PingOne Authorize - Planned Maintenance (Europe)

Backend Infrastructure Maintenance

Operator Alert - Kenya (KE) - Safaricom Limited (639/02)

Kenya (KE)

Operator Alert - China (CN) - China Mobile (460/00;02;07;28;04;08)

China (CN)

PingOne Authorize - Planned Maintenance (Australia)

Australia (AU)

Scheduled Test API DB maintenance

PingOne Authorize - Planned Maintenance (Singapore)

Singapore (SG)

Intelligence check issues for United States

United States (US)

2-Way service interruptions Colombia (CO )- 09/07/26

Colombia (CO)

Possible Delays

2-Way service interruptions Belgium (BE)

Belgium (BE)

Operator Alert - Kuwait (KW) - Zain (419/02) - 09/06/2026

Kuwait (KW)

Possible Delays

Operator Service Alert - Mexico (MX) - ATT (Iusacell&Unefon&Nextel) (334/01;010;04;040;05;050;09;090;07;070;080) - Quality degradation

Mexico (MX)

Operator Alert - Algeria (DZ) - Ooredoo (Wataniya) (603/03) - 9/6/26

Operator Alert - Peru (PE) - Entel Peru S.A. (716/07;17;31) 09/06/26

Peru (PE)

Phone ID Contact Match and Age Verify Scheduled Maintenance - United Kingdom

United Kingdom (GB)

PhoneID Contact match, Age verify, Number Deactivation, SIM Swap and Call Forward Detection APIs Scheduled Maintenance - United Kingdom

United Kingdom (GB)

Operator Service Alert - China (CN) - China Mobile (460/00;02;07;28;04;08) - 9/5/26

China (CN)

Planned Maintenance Notice - Data Layer Upgrade

Operator Alert - Mexico (MX) - ATT (Iusacell&Unefon&Nextel) (334/01;010;04;040;05;050;09;090;07;070;080)

Mexico (MX)

Operator Service Alert -Planned Maintenance - United States (US) - T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830)- 09/03/26

United States (US)

PingOne Advanced Services - US East / US West - Logging Systems Degradation

United States (US)

Operator Alert - Angola (AO) - Unitel (631/02) [09/03/26]

Regulatory Update: 📢 Important Announcement: United Arab Emirates Operators Freeze

United Arab Emirates (AE)

Operator Service Alert - Colombia (CO) - Claro Comunicacion Celular S.A (Comcel S.A) (732/101)

Colombia (CO)

Operator Service Alert -Planned Maintenance - United States (US) - T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830) - 8/2/2026

United States (US)

Operator Alert - Israel (IL) - Cellcom Israel Ltd. (425/02;15)

Israel (IL)

Operator Alert - Brazil (BR) - Algar (724/07;32;33;34) - 09/01/26

Brazil (BR)

Operator Alert - Uruguay (UY) - ANTEL (748/01) - 2/9/26

Uruguay (UY)

PingOne DaVinci - Europe - Degradation

Scheduled Maintenance - Private SSN and DOB APIs

Operator Alert - Palestine (PS) - Wataniya Mobile (425/06)

Operator Service Alert - China (CN) - China Mobile (460/00;02;07;28;04;08)

China (CN)

Static asset delivery failures

2-Way service interruptions Mexico (MX)

Mexico (MX)