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Vouched

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Description
Vouched is an AI-powered identity verification platform that automates document scanning, liveness detection, and fraud checks. It provides ID verification, AML screening, and white-label options for healthcare, fintech, and regulated industries.
Active Incidents
Last refresh: 2026-09-17 00:38 UTC (12m ago)

Known Issue: iOS 27 Camera access

Investigating

Early customer data suggests our primary scanning solution, when running through the JSPlugin, may not work reliably on the newly released iOS 27. About 40-50% of submissions go through, but a higher share of jobs from this operating system are rejected compared to older iOS versions. The overall scan success rate is higher, because users who are unable to capture their ID through our primary s...

Incident
Location:
Started: 2026-09-14 20:35 UTC (2d ago)
Updated: 2026-09-14 20:35 UTC (2d ago)
Resolved: N/A